Rated 5 out of 5 by KA67 This hotel is great
This hotel is one of the best in its class that I have stayed at - and I have been to many over the years.
The facilities are good, the room was clean, nice and spacy but as important (at least for me) the staff and the management were responsive and very friendly.
Thank you very much for a great stay!
December 16, 2015
Rated 4 out of 5 by EChua Good Location and Facilities
This is a good place for business travelers or vacationers who want a comfortable bed and bathroom amenities to have the perfect end of day recharge.
It features a great view of the city from the heated pool deck on the 43rd flr. Definitely enjoyed my stay here.
December 13, 2015
Rated 5 out of 5 by 50Pence Z Lounge and Charlie's staff make this hotel great!
I have stayed in a number of Dubai hotels but what keeps me coming back to this one is the Z-Lounge and Charlie's Bar. The staff in both restaurants are excellent and take the time to make guests feel welcome and comfortable. Additionally, the gym has a ton of space, and a great view, but the equipment could use a refresh.
December 10, 2015
Rated 3 out of 5 by andre61 good hotel
Stayed for almost 40 nights and it's a good hotel but nothing special. Staff and food are great - fast responding to issues which was appreciated. Staff are highest utilizers of the elevators which can take up quite a while to get you up/down. After 40 nights just a thanks & goodbye!! expected something more as SPG member and all the spending's during the stay!! maybe a cup of coffee and personalized treatment on departure day....could be an idea....Regards
Ps. went down to the front desk around 15x times due to door card problems.
November 19, 2015
Rated 5 out of 5 by Luke1989 Great location
This hotel is in a great location next to the metro.
Easy access to all parts of Dubai.
Great hotel and features including rooftop bar!
September 29, 2015
Rated 5 out of 5 by KR2015 Mr. Shahid is the best manager
I have been staying at this hotel every year for 10 days around Christmas time since 2010. I am a business manager for General Motors company in which I travel allover the world, I would like to testify that this hotel is the best by far. Very clean, helpful friendly staff, Burj Khalifa view, in the heart of the action in Dubai and excellent food choices.
One time I had a very minor misunderstanding regarding a rollaway bed, I was surprised to see Mr. Shahid the hotel manager coming to my room in person to make sure I am 100% satisfied.
Mr. Shahid as I teach six sigma to my employee that happy guest tells three others while unhappy one tells twenty, I would like to tell you that I am 100% satisfied and will tell 100 people about this hotel and the magnificent treatment.
August 31, 2015
Rated 5 out of 5 by Ayman7 Enjoy it !
Although I was in a tight business travel … I’ve enjoyed every single moment in the hotel.
Welcoming environment, tasty food, nearby everything and outstanding services.
August 23, 2015
Rated 5 out of 5 by CliveDouglas Excellent all round
From booking via the excellent and most helpful Jawad in reservations, through to arrival and departure, everything is always very good indeed. Friendly staff, clean hotel, good price and excellent room. Good location for the metro, and easy taxi access to Dubai. My favourite hotel in Dubai for clean, effective and welcoming accommodation.
August 17, 2015