Rated 5 out of 5 by Nfstocks72 Dance Competition stay
After checking in and immediately out of a so called category 4 Sheraton located on Salisbury Street in Raleigh, we made our way to Fourpoints. We were promptly greeted and checked into our room. Information regarding the area and our stay was provided without having to be initiated. The facility was fresh smelling, clean carpets and clean and spacious rooms. The bed sleeps a bit hard providing only a satisfactory nights rest but gets the job done nonetheless. Food options are available on site but we did not utilize this option. Staff is responsive to all inquiries and extremely helpful. The Guest Services Rep, Nicole, worked hard to assist in locating dining options for us and friends we had in the area. Thank you so much for the clean, well sanitize and welcoming facility.
April 24, 2016
Rated 3 out of 5 by TAG22 Just ok...
Stayed here for one night with my wife. Did not receive an upgrade as an SPG Platinum member. Front desk staff was great but the staff at the bar were more concerned with their phones than they were with the guests. Room was clean.
March 14, 2016
Rated 5 out of 5 by BizTraveller81 Nice Location and Quiet Comfort
Visited this Four Points Hotel on a business trip. Love the ample parking spots, quiet location and convenience in accessing the major freeways.
The room itself was very southern and pretty big. The bar food was good and the service was great.
Would recommend this hotel.
March 10, 2016
Rated 5 out of 5 by Qwa2 Comfortable New 4 Points
While I usually select the Westin and Sheraton branded properties as a platinum guest - this is certainly amongst the best 4 points I've encountered. The only thing I really would love to see them add are some feather pillows (as opposed to just foam.) Stayed 4 nights happily!
February 29, 2016
Rated 5 out of 5 by Xiaog Front desk staffs are the best!
My family stayed at this hotel on Xmas eve. Around 11pm, I found that I left the gift wraps at home and couldn't find anything to wrap the gifts to my kids. It was already late in the night, all stores were closed. In desperation, I tried the front desk. The associate, Dimit, ran around and found some extra gift wrap for me. It saved my day!
January 1, 2016
Rated 5 out of 5 by Shannone7 September Stay
I wanted to let you know that my wife and I received outstanding service from Khaled at the front desk. We needed to send out a FAX that was extremely important and Khaled went out of his way to not only send the FAX, but to confirm that the FAX had been received. I can not tell you how impressed we were with Khaled's customer service skills. He even made me a cup of coffee while we waited! We look forward to returning to Raleigh and your hotel. The hotel is extremely clean and offers outstanding customer service from the Front Desk, cleaning crew, kitchen and bartenders. Highly recommend this property,
November 25, 2015
Rated 3 out of 5 by Ncsurules Not even close to Sheraton expectations
Indoor swimming pool was ice cold. No hot water in the room sink. Breakfast waant good. The eggs were cold. Staff was friendly and helpful.
August 23, 2015
Rated 4 out of 5 by apedoe2013 Conveniently located
After a long day of travel, it was nice to be welcomed into Four Points Sheraton by Everton and despite a small glitch with the card processing system, my family and I were happy to retreat to the comfort of our room. The airport is conveniently located close to the airport, however the rooms would be better if the hotel had been built with soundproofing so guests can sleep in a little longer if they had a late check-in like we did. The alarm clock from the room next door was audible for an extended period and the planes overhead resulted in an earlier wakeup than desired. Other than that room, linens, breakfast buffet and staff were all up to SPG standards and we were very satisfied with our stay.
July 31, 2015