Rated 5 out of 5 by Edmund another excellent stay ..
the internet and wi fi had been overall upgraded .. no more crawling speed .. it has vastly improved ..
other than the above, as usual it was an excellent stay, everything gone very well ..
July 7, 2014
Rated 5 out of 5 by NewBlack Great facilities and a great package deal for families
Fabulous staff who were always helpful, a pool with an awesome view of the Sandakan harbour, a restaurant that served great banquets and snacks, large rooms and a great package deal for families with children.
July 6, 2014
Rated 4 out of 5 by VeeJay Amazing view
This hotel has pool facing an amazing seaview.
July 1, 2014
Rated 4 out of 5 by KatM Location
Hotel is centally located in Sandakan.
June 30, 2014
Rated 4 out of 5 by Sue1903 best in town
a perfect place to come home to after you spend the day exploring the sites. All big Borneo must see sites are close to this hotel.
Beautiful scenery from the infinity pool on the 13th floor. Shopping centre and inner-city shops and restaurants around the corner.
Do not recommend rooms with bath, high step in/out. Restaurant could do with some improvement.
June 17, 2014
Rated 5 out of 5 by Edmund Excellent Management !! Great Staff !! Superb ..
Wana drop a compliments to Front Desk Supervisor – Mr Andrius.
He heard of my back problem and i could not use the chair in the room, i was offered 2 replacement which both failed, then he proposed if i mind a chair from the F&B which i rejected .. at tis point, he didnt give up, he further proposed if i mind a chair from the Admin Office which i say yes please .. he ran about and came to my room with a simple office chair, it was nice and perfect !!
his professional initiative, unrelenting effort and very positive atitude makes my day, this kind of staff will impress many more of your guests ..
plz accept my warmest compliments for Mr Andrius and Mr Jayson too (who did his best to pacify me on the shortcoming of the slow creeping internet, he was very understanding and accomodating ..)
Cheers to your Team @ four point sheration sandakan !!
June 13, 2014
Rated 4 out of 5 by keentraveller Friendly and Professional
We had a lovely 4 day stay we loved our room with its beautiful view over Sandikan Harbour, the only thing I would suggest is if the hotel employ ground staff to collect and remove the rubbish that surrounds the hotel grounds, the locals tend to just throw or drop their left overs and garbage around the foreshore.We ate at the hotel and only at the hotel, the choice in meals and the quality of food was excellent we chose to only eat at the hotel because the local cafes were uninviting and the smell of sewage coming up from the open pits along the footpath was nauseating this needs to be urgently addressed as this will dissuade tourist visiting Sandikan café strip. The staff at the hotel were always helpful and friendly and made us feel very welcome, plus having direct access to the shopping mall and money exchange from the hotel lobby made life a lot easier.
June 13, 2014
Rated 4 out of 5 by spring1217 Disappointed with Wireless & Bathroom condition
Wireless Internet speed very slow.
The water pressure is very low and I had a hard time to complete my bath. Bathroom drain.
June 14, 2014