Rated 5 out of 5 by MoBe75 This is a great city hotel
It is the perfect hotel if you need to stay in downtown Bangkok, with an excellent quality-to-price ratio. To me very important was the silence of the room for a quality sleep, availability of breakfast in the very early morning ( 6:00 ) and a good international restaurant: this hotel has them all.
June 29, 2015
Rated 4 out of 5 by ChewbakaSG Great Location and Comfortable Stay!
I just recently completed my 3rd time stay at Four Point Sheraton Bangkok and I would definitely come back for the 4th, 5th and more. The staffs at the front desk are always friendly and helpful. They even put all my friend's rooms on the same floor. The location of the hotel is good and very easy access to shopping malls if you take the side gate. I am already planning my next stay with Four Point Sheraton Bangkok! :)
June 21, 2015
Rated 2 out of 5 by Ragence Disappointed come again
The staff Should have training again, Overall below standard ! Unbeliverable can saw egg stain on the plate !
June 21, 2015
Rated 5 out of 5 by chamelia This hotel has great features
The staff are all very nice,good design hotel,very good location. The room is spacious with lovely design.The food was great.
May 20, 2015
Rated 4 out of 5 by Phil1955 Nice Boutique style hotel
This is a very good hotel to stay with wonderful location to Train.
It will be a 4 Star if they get Quality Kettle and Ironing Board (which is of lowest quality)...I doubt both the items are Starwood Standard??
May 17, 2015
Rated 5 out of 5 by si69 perfect all round hotel
This has been my favourite hotel in Bangkok since it opened. It is not to big, well designed and in a great location. Every time I return I am welcomed back and the staff are all very friendly, I am always made to feel very welcome. I cannot say anything negative about 4 points.
May 13, 2015
Rated 4 out of 5 by SeetheSea very good but small inconvenience
I have usually stayed in this hotel.
When it happened little trouble in parts of my room, they fixed the problems and suggested good alternatives to me. It made me satisfy, so I have liked this hotel more and more.
If we need some guest service - for example, requiring a few tooth brushes, they rapidly reply and react.
But I think that there are the difference of the understanding about SPG program among staffs in this hotel.
Although most of staffs are well-training, but there were few staffs who don't know details of SPG program.
Except this point, this hotel is very good to me.
May 11, 2015
Rated 3 out of 5 by Tetley26 Unlikely to Return
This past visit had 2 weeks at the hotel and have frequented the hotel many times before. After some 30 stays at the hotel, for the first time ever they upgraded me to a suite for a few days, then I had to move to a dark depressing twin room for the rest of the stay due to their avails. As for other Plat benefits they are non-existent and if they do exist they are never communicated properly. I had understood on checkin that if I do not take breakfast I get 250 points per day. Upon checkout after 2 weeks of not taking the breakfast (which isnt great anyway) they say oh no that's not correct you only get only 250 points per stay....and they are insistent to charge me the B100 for a coffee each morning. There used to be a decent price differential between the FP and the Westin but given the zero recognition it makes little sense to be at the FP. The Westin is a much nicer hotel and all the Plat benefits are very high quality - full breakfast/lounge/drinks/ evening snacks and 500 points. This was my last time.
April 26, 2015