Rated 4 out of 5 by Jill1972 Good stay
Nice room, very clean. Double beds, wish they had queens. Bar was rather pricey, $10 glass of wine! Overall nice hotel.
July 8, 2014
Rated 4 out of 5 by markbva Nice get away
Hotel and staff were great. Clean, safe, close to essentials for last few days of family vacation. Pool and hot tub were also nice ( Pool deck a bit tight but not huge deal). Only real negative for us was lack of a guest laundry facility - much needed after the week of vacation. I would pick this hotel again if in the area for work or family break.
July 7, 2014
Rated 5 out of 5 by mace1912345 One of the best stays
This was a very pleasant hotel in a good location. My room was a King suite. It was so spacious and comfortable.The bed was very comfortable.
The staff at the hotel was very pleasant and professional. The restaurant staff was very skilled and extremely good at their jobs. The bartenders made sure I was always taken care of and the chef would always come out to make sure the meals were cooked to my satisfaction.
I travel alot for work, approx. 200 nights a year and I have to say this is one of the best stays I have ever had. I definitely would rate this hotel as excellent.
September 24, 2012
Rated 3 out of 5 by David1976 No sleep, no drink, no eat
I was in town for business purposes downtown. Hotel is unbelievable in regards to aesthetics and comfort (from the outside looking in). I was put in a room directly across from the service entrance for, I assume all of, room service work. All night long and again starting early in the morning, this door open and slammed shut with wheeled-carts ramming the door and bumper. A youth girls sports team was also residing on my floor and were allowed to run wild through the night banging the walls and yelling. The Wednesday night BBQ and Brew myself and co-workers were so looking forward to turned out to be a bust with the "Brew" being "out of order", and us being told we could order a bottle for $4......
June 27, 2014
Rated 5 out of 5 by Nick Impressed with the staff and management
We recently stayed at the Four Points here in Nashville and had an excellent experience. The phenomenal part of our stay was almost the most tragic. We left our child's special stuffed animal in our room accidentally when we checked out. This is the stuffed animal that our child can not sleep without - It is critical that we have it. When we realized we had lost the toy and called the hotel, the room had already been cleaned. The manager and staff spent the next 4 hours sorting through ALL of the laundry and trash to find our special stuffed animal and ultimately found it. It would have been so easy to blow us off, but they didn't and they deserve special recognition for that. Special thanks go to Cassandra, who was the one who found the toy, Sean the manager, Madison, Lisa, Kaneta and Sarah. Thanks again to all of you!
March 10, 2013
Rated 2 out of 5 by sad101 Low detail performance
- waited 5-7 minutes at desk with four people behind the front desk before checking in
- room was not ready, checking in at 3:30pm
- front desk not friendly, 'you'll have to wait for a room, come back'
- once in the room, not clean - trash between the beds, carpet clearly not vacuumed
- called down for more towels (only two in room for 3 of us) - I had to call twice and wait 30 minutes to get more towels
- hung sign on door for no maid service - room was serviced anyway
June 30, 2014
Rated 4 out of 5 by Debashis Debashis Majumdar
Good hotel for a business trip
July 3, 2014
Rated 3 out of 5 by Windy501 Our First Choice
This is the only hotel we stay at in Nashville and has always been my favorite. I book directly through the Sheraton 800 number. They messed up my reservation, over-charged my credit card and my bathroom was completely out of soap & conditioner. I was sadly disappointed since we have never had a single issue with them and always love staying there.
July 1, 2014