Rated 5 out of 5 by mace1912345 One of the best stays
This was a very pleasant hotel in a good location. My room was a King suite. It was so spacious and comfortable.The bed was very comfortable.
The staff at the hotel was very pleasant and professional. The restaurant staff was very skilled and extremely good at their jobs. The bartenders made sure I was always taken care of and the chef would always come out to make sure the meals were cooked to my satisfaction.
I travel alot for work, approx. 200 nights a year and I have to say this is one of the best stays I have ever had. I definitely would rate this hotel as excellent.
September 24, 2012
Rated 5 out of 5 by Nick Impressed with the staff and management
We recently stayed at the Four Points here in Nashville and had an excellent experience. The phenomenal part of our stay was almost the most tragic. We left our child's special stuffed animal in our room accidentally when we checked out. This is the stuffed animal that our child can not sleep without - It is critical that we have it. When we realized we had lost the toy and called the hotel, the room had already been cleaned. The manager and staff spent the next 4 hours sorting through ALL of the laundry and trash to find our special stuffed animal and ultimately found it. It would have been so easy to blow us off, but they didn't and they deserve special recognition for that. Special thanks go to Cassandra, who was the one who found the toy, Sean the manager, Madison, Lisa, Kaneta and Sarah. Thanks again to all of you!
March 10, 2013
Rated 5 out of 5 by Dawill64 Special People Make This A Special Place
My wife and I were celebrating our anniversary and wanted to spend a night together without kids and chose the Four Points in Brentwood. We have stayed there in the past for nights out and the rooms are nice and the breakfast buffet is good so we decided to stay there again. I went to the hotel the day before to drop off things that I needed placed in the room so that I wasn't carrying them around all day the day before including wine and cheeses and such and the front desk Manager George Harper was on duty. He listened to my needs and assured me everything would be taken care of. The next evening, my wife and I arrived and Mr Harper was on duty as was Kristin George. They greeted me by name as I walked in and checked us in and gave us our room keys. In fact, Ms George made a joke saying, " We have you for one night in a room with 2 double beds", knowing I had booked a standard suite for the night. We went to our room to discover that we had been upgraded to their Presedential Suite. My wife and I enjoyed our evening listening to music and dancing in our room and felt very special due to the way we were recognized, greeted, and treated by Mr Harper and Ms George. These 2 individuals truly enjoy what they do and they do it exceptionally well. I can't thank them enough.
February 21, 2015
Rated 5 out of 5 by Ringo Brand New Remodel
this hotel is virtually brand new (4-5 months old, completely refurbished a pre-existing hotel), carpet, furniture and lobby have very nice, modern feel (lobby almost seems like an aloft or w hotel). Staff was very courteous and room very clean.
May 8, 2012
Rated 5 out of 5 by discoinferno99 Above expectations
We stayed here for one night to kick off a road trip. The hotel lobby area is clean and modern and set the tone for our stay.
We were upgraded to a large suite which was very much appreciated as a SPG Platinum member. The room was well maintained and clean.
We had breakfast in the restaurant and the food quality and presentation was excellent.
Staff were very good in all of our interactions with them and we were made to feel very welcome.
Overall we very much enjoyed our stay and would definitely recommend the hotel to others.
March 23, 2013
Rated 5 out of 5 by MM14 Great Value Great Management
This hotel is located in a great suburb of Nashville and very close to the highway. The staff is very well trained and the management has this place running smoothly.
I always get a Platinum upgrade and love the extra service and recognition. Highly recommended.
October 1, 2012
Rated 4 out of 5 by MM14 Under Appreciated
This hotel is located in a great location in Brentwood. The staff is always eager to please and as a Platinum I get a real upgrade. The staff is always eager to please to include a custom breakfast. Great value top to bottom.
July 20, 2012
Rated 5 out of 5 by zoe123 Good Service and Great Food
We really enjoyed our stay at the hotel. Everyone treated us like family and I have never met such nice people. Thank you so much for everything.
September 22, 2012