Four Points by Sheraton

Starwood Preferred Guest Customer Care

See phone numbers for one country at a time.

Africa

Algeria

  • - SPG Preferred
    +353-21-4511056 (Regional number for Africa)
  • - SPG Gold
    +353-21-4511059 (Regional number for Africa)
  • - SPG Platinum
    +353-21-4511984 (Regional number for Africa)

Cameroon

  • - SPG Preferred
    +353-21-4511056 (Regional number for Africa)
  • - SPG Gold
    +353-21-4511059 (Regional number for Africa)
  • - SPG Platinum
    +353-21-4511984 (Regional number for Africa)

Chad

  • - SPG Preferred
    +353-21-4511056 (Regional number for Africa)
  • - SPG Gold
    +353-21-4511059 (Regional number for Africa)
  • - SPG Platinum
    +353-21-4511984 (Regional number for Africa)

Congo, Republic of the

  • - SPG Preferred
    +353-21-4511056 (Regional number for Africa)
  • - SPG Gold
    +353-21-4511059 (Regional number for Africa)
  • - SPG Platinum
    +353-21-4511984 (Regional number for Africa)

Djibouti

  • - SPG Preferred
    +353-21-4511056 (Regional number for Africa)
  • - SPG Gold
    +353-21-4511059 (Regional number for Africa)
  • - SPG Platinum
    +353-21-4511984 (Regional number for Africa)

Egypt

  • - SPG Preferred
    +353-21-4511056 (Regional number for Africa)
  • - SPG Gold
    +353-21-4511059 (Regional number for Africa)
  • - SPG Platinum
    +353-21-4511984 (Regional number for Africa)

Ethiopia

  • - SPG Preferred
    +353-21-4511056 (Regional number for Africa)
  • - SPG Gold
    +353-21-4511059 (Regional number for Africa)
  • - SPG Platinum
    +353-21-4511984 (Regional number for Africa)

Gabon

  • - SPG Preferred
    +353-21-4511056 (Regional number for Africa)
  • - SPG Gold
    +353-21-4511059 (Regional number for Africa)
  • - SPG Platinum
    +353-21-4511984 (Regional number for Africa)

Gambia

  • - SPG Preferred
    +353-21-4511056 (Regional number for Africa)
  • - SPG Gold
    +353-21-4511059 (Regional number for Africa)
  • - SPG Platinum
    +353-21-4511984 (Regional number for Africa)

Mauritius

  • - SPG Preferred
    +353-21-4511056 (Regional number for Africa)
  • - SPG Gold
    +353-21-4511059 (Regional number for Africa)
  • - SPG Platinum
    +353-21-4511984 (Regional number for Africa)

Morocco

  • - SPG Preferred
    353-21-4511056 (Toll free number)
  • - SPG Gold
    353-21-4511059 (Toll free number)
  • - SPG Platinum
    353-21-4511984 (Toll free number)

Nigeria

  • - SPG Preferred
    +353-21-4511056 (Regional number for Africa)
  • - SPG Gold
    +353-21-4511059 (Regional number for Africa)
  • - SPG Platinum
    +353-21-4511984 (Regional number for Africa)

Senegal

  • - SPG Preferred
    +353-21-4511056 (Regional number for Africa)
  • - SPG Gold
    +353-21-4511059 (Regional number for Africa)
  • - SPG Platinum
    +353-21-4511984 (Regional number for Africa)

Seychelles

  • - SPG Preferred
    +353-21-4511056 (Regional number for Africa)
  • - SPG Gold
    +353-21-4511059 (Regional number for Africa)
  • - SPG Platinum
    +353-21-4511984 (Regional number for Africa)

South Africa

  • - SPG Preferred
    0800 99 4274 (Toll free number)
  • - SPG Gold
    0800 99 4274 (Toll free number)
  • - SPG Platinum
    0800 99 4274 (Toll free number)

Tunisia

  • - SPG Preferred
    +353-21-4511056 (Regional number for Africa)
  • - SPG Gold
    +353-21-4511059 (Regional number for Africa)
  • - SPG Platinum
    +353-21-4511984 (Regional number for Africa)

Uganda

  • - SPG Preferred
    +353-21-4511056 (Regional number for Africa)
  • - SPG Gold
    +353-21-4511059 (Regional number for Africa)
  • - SPG Platinum
    +353-21-4511984 (Regional number for Africa)

Throughout Africa you may call:

  • - Preferred Guest
    +353-21-4511056
  • - Gold Preferred Guest
    +353-21-4511059
  • - Platinum Preferred Guest
    +353-21-4511984

Latin America

Argentina

  • - SPG Preferred
    0800 777 7555 (Toll free number)
  • - SPG Gold
    0800 777 6565 (Toll free number)
  • - SPG Platinum
    0800 777 7575 (Toll free number)

Brazil

  • - SPG Preferred
    0800 891 3570 (Toll free number)
  • - SPG Gold
    0800 891 3571 (Toll free number)
  • - SPG Platinum
    0800 891 3572 (Toll free number)

Chile

  • - SPG Preferred
    123 00 20 4485 (Toll free number)
  • - SPG Gold
    123 00 20 0653 (Toll free number)
  • - SPG Platinum
    123 00 20 0797 (Toll free number)

Colombia

  • - SPG Preferred
    01800 912 5588 (Toll free number)
  • - SPG Gold
    01800 912 5592 (Toll free number)
  • - SPG Platinum
    01800 912 5572 (Toll free number)

Costa Rica

  • - SPG Preferred
    0800 011 0816 (Toll free number)
  • - SPG Gold
    0800 011 0814 (Toll free number)
  • - SPG Platinum
    0800 011 0812 (Toll free number)

Ecuador

  • - SPG Preferred
    +52-55-5242 5660
  • - SPG Gold
    +52-55-5242 5972
  • - SPG Platinum
    +52-55-5242 5973

El Salvador

  • - SPG Preferred
    +52-55-5242 5660
  • - SPG Gold
    +52-55-5242 5972
  • - SPG Platinum
    +52-55-5242 5973

Guatemala

  • - SPG Preferred
    +52-55-5242 5660
  • - SPG Gold
    +52-55-5242 5972
  • - SPG Platinum
    +52-55-5242 5973

Guyana

  • - SPG Preferred
    +52-55-5242 5660
  • - SPG Gold
    +52-55-5242 5972
  • - SPG Platinum
    +52-55-5242 5973

Mexico

  • - SPG Preferred
    001-800-545-7853 (Toll free number)
  • - SPG Gold
    001-800-545-7854 (Toll free number)
  • - SPG Platinum
    001-800-545-7935 (Toll free number)

Nicaragua

  • - SPG Preferred
    +52-55-5242 5660
  • - SPG Gold
    +52-55-5242 5972
  • - SPG Platinum
    +52-55-5242 5973

Panama, Republic of Panama

  • - SPG Preferred
    001 800 545 7853 (Toll free number)
  • - SPG Gold
    001 800 545 7854 (Toll free number)
  • - SPG Platinum
    001 800 545 7935 (Toll free number)

Paraguay

  • - SPG Preferred
    +52-55-5242 5660
  • - SPG Gold
    +52-55-5242 5972
  • - SPG Platinum
    +52-55-5242 5973

Peru

  • - SPG Preferred
    0800 51 674 (Toll free number)
  • - SPG Gold
    0800 51 675 (Toll free number)
  • - SPG Platinum
    0800 51 676 (Toll free number)

Puerto Rico

  • - SPG Preferred
    1 800 545 7853 (Spanish service) (Toll free number)
    1 888 625 4988 (Toll free number)
  • - SPG Gold
    1 800 545 7854 (Spanish service) (Toll free number)
    1 888 625 4990 (Toll free number)
  • - SPG Platinum
    1 800 545 7935 (Spanish service) (Toll free number)
    1 888 625 4991 (Toll free number)

Uruguay

  • - SPG Preferred
    000 405 4157 (Toll free number)
  • - SPG Gold
    000 405 4157 (Toll free number)
  • - SPG Platinum
    000 405 4157 (Toll free number)

Venezuela

  • - SPG Preferred
    0800 100 2161 (Toll free number)
  • - SPG Gold
    0800 100 2188 (Toll free number)
  • - SPG Platinum
    0800 100 3512 (Toll free number)

Throughout Latin America you may call:

  • - Preferred Guest
    +52-55-47387022
  • - Gold Preferred Guest
    +52-55-47387023
  • - Platinum Preferred Guest
    +52-55-47387024

Middle East

Bahrain

  • - SPG Preferred
    800 00038 (Toll free number)
  • - SPG Gold
    800 00038 (Toll free number)
  • - SPG Platinum
    800 00038 (Toll free number)

Israel

  • - SPG Preferred
    +800 325 55555 (Toll free number)
  • - SPG Gold
    +800 325 65656 (Toll free number)
  • - SPG Platinum
    +800 325 75757 (Toll free number)

Jordan

  • - SPG Preferred
    +353-21-4511056 (Regional number for Middle East)
  • - SPG Gold
    +353-21-4511059 (Regional number for Middle East)
  • - SPG Platinum
    +353-21-4511984 (Regional number for Middle East)

Kuwait

  • - SPG Preferred
    +353-21-4511056 (Regional number for Middle East)
  • - SPG Gold
    +353-21-4511059 (Regional number for Middle East)
  • - SPG Platinum
    +353-21-4511984 (Regional number for Middle East)

Lebanon

  • - SPG Preferred
    +353-21-4511056 (Regional number for Middle East)
  • - SPG Gold
    +353-21-4511059 (Regional number for Middle East)
  • - SPG Platinum
    +353-21-4511984 (Regional number for Middle East)

Oman

  • - SPG Preferred
    +353-21-4511056 (Regional number for Middle East)
  • - SPG Gold
    +353-21-4511059 (Regional number for Middle East)
  • - SPG Platinum
    +353-21-4511984 (Regional number for Middle East)

Qatar

  • - SPG Preferred
    +353-21-4511056 (Regional number for Middle East)
  • - SPG Gold
    +353-21-4511059 (Regional number for Middle East)
  • - SPG Platinum
    +353-21-4511984 (Regional number for Middle East)

Saudi Arabia

  • - SPG Preferred
    800 844 1349 (Toll free number)
  • - SPG Gold
    800 844 1350 (Toll free number)
  • - SPG Platinum
    800 844 1351 (Toll free number)

Syria

  • - SPG Preferred
    +353-21-4511056 (Regional number for Middle East)
  • - SPG Gold
    +353-21-4511059 (Regional number for Middle East)
  • - SPG Platinum
    +353-21-4511984 (Regional number for Middle East)

Turkey

  • - SPG Preferred
    00800 353 90209 (Toll free number)
  • - SPG Gold
    00800 353 90209 (Toll free number)
  • - SPG Platinum
    00800 353 90209 (Toll free number)

United Arab Emirates

  • - SPG Preferred
    800 0441 3234 (Toll free number)
  • - SPG Gold
    800 0441 3234 (Toll free number)
  • - SPG Platinum
    800 0441 3234 (Toll free number)

Yemen

  • - SPG Preferred
    +353-21-4511056 (Regional number for Middle East)
  • - SPG Gold
    +353-21-4511059 (Regional number for Middle East)
  • - SPG Platinum
    +353-21-4511984 (Regional number for Middle East)

Throughout Middle East you may call:

  • - Preferred Guest
    +353-21-4511056
  • - Gold Preferred Guest
    +353-21-4511059
  • - Platinum Preferred Guest
    +353-21-4511984

North America

Anguilla

  • - SPG Preferred
    +1-519-637-6500 (Regional number for North America)
  • - SPG Gold
    +1-519-637-6500 (Regional number for North America)
  • - SPG Platinum
    +1-519-637-6500 (Regional number for North America)

Aruba

  • - SPG Preferred
    +1-519-637-6500 (Regional number for North America)
  • - SPG Gold
    +1-519-637-6500 (Regional number for North America)
  • - SPG Platinum
    +1-519-637-6500 (Regional number for North America)

Bahamas

  • - SPG Preferred
    +1-519-637-6500 (Regional number for North America)
  • - SPG Gold
    +1-519-637-6500 (Regional number for North America)
  • - SPG Platinum
    +1-519-637-6500 (Regional number for North America)

British Virgin Islands

  • - SPG Preferred
    1-519-637-6500 (Regional number for North America)
  • - SPG Gold
    1-519-637-6500 (Regional number for North America)
  • - SPG Platinum
    1-519-637-6500 (Regional number for North America)

Canada

  • - SPG Preferred
    1-888-625-4988 (Toll free number)
  • - SPG Gold
    1-888-625-4990 (Toll free number)
  • - SPG Platinum
    1-888-625-4991 (Toll free number)
  • - SPG Resorts
    1-855-ESCAPE1 (Toll free number)

Cayman Islands

  • - SPG Preferred
    +1-519-637-6500 (Regional number for North America)
  • - SPG Gold
    +1-519-637-6500 (Regional number for North America)
  • - SPG Platinum
    +1-519-637-6500 (Regional number for North America)

Saint Lucia

  • - SPG Preferred
    +1-519-637-6500 (Regional number for North America)
  • - SPG Gold
    +1-519-637-6500 (Regional number for North America)
  • - SPG Platinum
    +1-519-637-6500 (Regional number for North America)

United States

  • - SPG Preferred
    1-888-625-4988 (Toll free number)
  • - SPG Gold
    1-888-625-4990 (Toll free number)
  • - SPG Platinum
    1-888-625-4991 (Toll free number)
  • - SPG Resorts
    1-855-ESCAPE1 (Toll free number)

Virgin Islands

  • - SPG Preferred
    1-888-625-4988 (Toll free number)
  • - SPG Gold
    1-888-625-4990 (Toll free number)
  • - SPG Platinum
    1-888-625-4991 (Toll free number)

Throughout North America you may call:

  • - Preferred Guest
    1-519-637-6500
  • - Gold Preferred Guest
    1-519-637-6500
  • - Platinum Preferred Guest
    1-519-637-6500

Please note: For numbers marked + you may need to use an international direct dialing (IDD) Access Code, and your call may incur long distance charges. The IDD access code is 00 for most countries.