For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.
Dining Information: April 14 - 21, 2014
From April 14 to April 21, 2014, L’Epicerie Restaurant is closed. During this time, Longitude Bar is open from 12pm to 10:30pm. Please contact the hotel for further information.
Disability Access Policy
All public areas and facilities of the hotel are designed to provide accessibility for disabled persons. We are also pleased to offer two disabled accessible guest rooms (Classic and Urban), located near the elevators.
Alcoholic beverage service is restricted to those 18 years or older (with valid identification).
Age Requirement Policy
Guests must be 18 years or older to reserve a room and check-in to the hotel.
Babysitting/Child Care Policy
Babysitting services can be arranged through the concierge during your stay. A minimum of six hours is required. A fee will apply.
No personal checks or travelers checks are accepted.
Connecting Room Policy
Connecting guest rooms are available in all room types and must be confirmed through the hotel directly. Please email firstname.lastname@example.org for assistance.
Early Departure Policy
Prepaid reservations are non-modifiable and unused portions are non-refundable.
For non-prepaid reservations, an early departure fee will not apply if the departure date is changed at check-in. Otherwise, fees may be up to 100% of the confirmed length of stay. For further information, please email email@example.com.
Early Arrival Policy
For an early check-in prior to 3pm, please reserve the night prior to the arrival day.
Extra Bedding Policy
Extra beds, including child rollaways, are available for a fee. Cribs are provided upon request free of charge; however, the hotel does not provide blankets, bumpers or pillows. Guest must bring their own bedding.
Gift Certificate Policy
To purchase or redeem a gift certificate please contact Marie-Anne Paolillo at (32)(2) 548 4175 or email firstname.lastname@example.org. For gift certificate bookings, a copy of the gift certificate is required at the time of reservation and the original gift certificate is required upon check-in.
A valid passport or a valid identification card from the guest's country of origin is required at check-in.
Late Checkout Policy
Late check-out between 12pm and 3pm will result in a charge of 25% of nightly room rate. Late check-out between 3pm and 6pm will result in a charge of 50% of the nightly room rate.
Pets are not allowed.
在您登记入住时，将从借记卡和信用卡中授权扣除您的住宿费用及杂费。 此授权金额将保留至您退房离店，届时将收取您在住宿期间所使用的实际费用金额。 在您离店之后，该授权金额可能会需要最多 30 天时间由您的银行或金融机构公布，酒店将不承担任何由此产生的费用或收费。
At check-in, the amount of the stay (room rate per night) plus 50 EUR to cover incidentals is required.
The hotel accepts third-party payments up to a maximum of 2,000 EUR. An authorization form must be received by the hotel before 9am hotel time on the day of arrival. For amounts over 2,000 EUR, a bank transfer must be arranged.
Bank transfer forms must be requested at least nine days before arrival. Payment must be received at least seven days before arrival. For a credit card authorization form or for more information on bank transfers, please email email@example.com.
All guest rooms and public spaces are 100% non-smoking. A 250 EUR cleaning fee will be charged to any guest who violates the smoking policy.
Hotel does not offer a waitlist.