Rated 5 out of 5 by Verified Reviewer Excellent staff
From the moment we arrived the staff was top notch.
Valet to reception to bell desk. I could not have asked for a better experience.
May 22, 2016
Rated 2 out of 5 by CrownOfThistles Not worth the money, needs a lot of improvement
With so many Starwood options in NYC, I'm hard-pressed to understand why someone would choose this property. Maybe the mid-town location?
I got a lower than usual rate for a 3 night weekend stay and was able to use Suite Reward Nights for an upgrade.
The "suite" was decidedly underwhelming. Lots of "modern" (by late 80's standards) uncomfortable furniture. One television that also doubled as a partial room divider and was also very heavy and unwieldy to swivel. Bed not especially comfortable.
Lots of scuffs, scratches, dings and stains on various furniture items, closets were dirty and I didn't want to store the clothes I brought for my bridal shower and bachelorette party in there.
Bathroom had a good shower, mirror, lighting and counter space.
Room service prices were ridiculously exorbitant even by Manhattan standards. No breakfast was offered or mentioned, even though it's usually standard for Platinum guests.
The check-in desk doesn't have any signage indicating what it is (including no SPG signs). For a moment I thought I'd wandered into an adjacent office building's reception area.
Reception staff maybe was having an off day but they mixed up the name on my reservation, making checkout take much longer and be more complicated than necessary.
Between the confusing layout of the hotel, careless staff, dingy rooms and ridiculous prices for a sub-par property, it's extremely unlikely I'd stay here again.
There are definitely better choices for value and quality in midtown.
May 22, 2016
Rated 1 out of 5 by TomerB Agree with previous negative reviews
Mostly agree with others who had a bad experience. No spg platinum recognition upon check in. Was given jr suite with bad view and mold smell all over. No coffee maker in the room- unacceptable. Was offered free coffee from room service which never arrived. Overall bad attitude of most staff. Definitely not a 5 or even 4 star
May 21, 2016
Rated 5 out of 5 by Zorro83 Fantastic, Gorgeous Hotel
My stay here was great. The hotel itself is beautiful and conveniently located. The restaurants/bar in the hotel are good and the room was comfortable and quiet. Highly recommended!
May 19, 2016
Rated 1 out of 5 by Bryan123456 Terrible Hotel
Don't bother staying here.
May 4, 2016
Rated 1 out of 5 by PaulP99 Horrible treatment in New York
I am a business traveler and stay with various hotel chains frequently. This stay was decent but I was overcharged by $452.00 and even though I called to dispute the charges. Le Parker Meridian staff told me they could not help. I will not be staying with Starwood Hotels in the future and as Vice President of Sales for my company, I will not let my staff stay with this chain either.
May 3, 2016
Rated 2 out of 5 by Carl53 Great hotel gone to seed
Have stayed at Le Parker Meridien dozens of times over the past 20 years. What was once a favorite has been allowed to run down. The public areas are fine, but the rooms are dark, grubby, outdated and under-decorated. Elevator can be heard going up and down even in rooms not nearby. Thermostats only heat. Beds are hard, pillows poor. Had to re-make the bed every night because the linens only came up to mid-chest. Broken tiles in the bathroom, including wobbly ones on the floor. NOT a five star by any definition.
May 1, 2016
Rated 5 out of 5 by RayR43 Short stay
Outstanding hotel, service, very pleasant front desk people. Great location. Loved this stay.
April 22, 2016