Rated 4 out of 5 by 10
Rated 4 out of 5 by Kapatabang No view at all even in Excecutive Suite
I was upgraded to Executive Suite in the 5th. Tower and it was actually a nice surprise. The Suite was very roomy and elegantly designed. The bed is very comfy as usual. The only dissapointing point is that there is no view at all like all their Diplomatic Rooms. The windows are facing the next tower and it always needs artificial lights even during daytime. I think this hotel is the only Le Meridien in the world which doesnt consider about how important the view for guestst is. The Staff are excellent and always make may stay special.
January 6, 2016
Rated 4 out of 5 by AbuBadr SPG Loyality
I arrived at 11 AM and the receptionist informed me that no room is available. I informed him that I am an SPG member with no success. They had a higher level room but he did not upgrade me and wanted the difference.
Unfortunately, the drop off of the bus to Haram is far and it is not convenient to old people.
August 13, 2015
Rated 5 out of 5 by Imtiaz Excellence all the way
I have been a regular guest at this hotel and never did I find any changes in the way the guests are treated right from the moment of check in until check out. The staff, especially Mr. Saqib at the reception in Le Meridien Towers Makkah has always been a wonderful person and always ready for any assistance.
September 1, 2014
Rated 3 out of 5 by Ghazali Once again the housekeeping service is very bad
I would request the hotel management to look into housekeeping services and improve the same. It is shameful to find such bad services that does not suites to 5 star hotel and a chain of SPG hotels.
Food again was not so good.
--->The used bath mat was provided to my room.
May 13, 2014
Rated 3 out of 5 by Ghazali Very bad hotel room service
Although staff at reception are excellent, providing service in the hotel room is very bad.
You need to wait hours and hours to get your request acknowledged or simply you need to forget.
Miss management in restaurant for breakfast was one of the worst ever scene I have witnessed.
May 12, 2014
Rated 2 out of 5 by Ahmed it is bad hotel
the main problem of the hotel is Shortage of staff. When i call to order some thing from the housekeeping its take long time to get it and some times its take 45 min.
February 20, 2013
Rated 4 out of 5 by omk966 The hotel is V. Good But ...!
I been to this hotel for the 3rd time. Only this time I went through shorcomings makes me to change the excelant image I had about the hotel. Why I am not sure but I think the reason they have changed the staff
January 26, 2013
Rated 5 out of 5 by Godfather2012 Appreciation
It was agreat experience, I was happy to stay there. Hotel is a bit far but free shuttle is provided. I recomment this Hotel to all my muslim brother.
June 12, 2012