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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Please note that at most Starwood hotels, guests 17 and under are considered children. All other guests are considered adults. You will be told of any hotel-specific differences in this policy on the following page.

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Our no-blackout date policy rewards the spontaneous.

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Starwood Preferred Guest® Members

To see stays from the last year, with eligible spend, that were booked with your Starwood Preferred Guest number, visit your Stays page. If you’d like details regarding stays within the last 45 days, please enter your name and one additional piece of information below. To find Starpoints® from a recent hotel visit, check your Recent Starpoints Activity.

All Guests

Whether or not you are an SPG member, you can use the form below to find stays by credit card number or confirmation number. If, after trying these options, you still can’t find a stay you’re looking for, contact one of our Customer Care Centers for assistance, or Skype Me™! and one of our associates will be pleased to speak with you.

Now you can change your reservation online - everything from dates to rooms and rates to guest and payment information. You can even change award reservations! Of course, our associates are always available to assist you.

Please enter the last name on the reservation and one additional piece of information.