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  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.

Special Conditions

Restrictions on the Acceptance of US Currency

Due to recent local regulations, the acceptance of US Dollars in cash is now restricted across Mexico. Payments with credit/debit cards remain unaffected. Please provide arrangements to settle your accounts and other expenses with a credit card or in Mexican Pesos. We apologize in advance for any inconvenience this may cause our guests.

Starwood Preferred Guest Information

As a villa resort, we are unable to offer select SPG® elite member benefits, including upgrades, Suite Night Awards, 4pm late checkouts, and Your24. In addition, due to limited restaurants, bars, and room service, some elite welcome amenities are not available.

Regarding Free Night Awards:

  • Reservations may be booked only within 365 days of arrival.
  • Inventory may be limited, and blackout dates may apply during special events.
  • Starpoints® acquired through conversion of a vacation ownership interest may not be redeemed for Free Night Awards at a Sheraton Vacation Club or Westin Vacation Club villa resort.

Booking Policies

General Policies

Payment Policies