Connecting rooms are available but not guaranteed and need to be requested. Please contact the hotel for further information.
Extra Bedding Policy
The maximum occupancy for all room types is two adults and one child. A rollaway bed must be requested for the child; a charge applies.
If the guest would like to bring a second child who is less than two years old, a crib can be arranged for no additional fee. If the second child is older than two years old, the guest must book two rooms.
Family Plan Policy
Room rates include the accommodation of children (12 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Check-In & Checkout Policies
Early Arrival Policy
In order to guarantee check-in prior to 2:00 PM, the hotel recommends that guests reserve the night before arrival.
Late Checkout Policy
Subject to availability, the hotel check-out time, 12:00 PM, may be extended to 2:00 PM without extra charge. Check-out time for Starwood Preferred Guests with Gold, Platinum or VIP membership level is 4:00 PM.
Alcoholic beverage service is restricted to those 18 years or older (with valid identification).
The hotel requires a minimum of 2 hours notice for cancellation for transportation services arranged through the hotel. Cancellations received within 2 hours of the scheduled transportation service are subject to 100% of the transportation charge.
No pets allowed.
Valid identification is required upon check-in.
Health & Well-Being Policies
Due to government regulations, non-hotel guests visiting or accompanying in-house guests after 11pm are required to check-in at the Front Desk and show valid identification.
Guests are strictly prohibited from carrying any dangerous items such as inflammables, corrosives, poisons, radioactive materials and explosives during the entirety of their stay at the hotel. The use of fireworks is not permitted on the premises. The hotel is equipped with building control communication protocols to ensure the safety and comfort of all guests.
As of June 1, 2015, smoking is no longer permitted within guest rooms and the rest of the hotel premises, in accordance with Beijing Tobacco Control Regulations. Smoking is allowed only at designated smoking areas outside the hotel building.
Check Cashing Policy
No personal checks are accepted.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.