Announcements & Policies

Guests must be 21 years or older with photo identification to reserve and to check into a room. 

Connecting rooms are available in a king room/double queen room configuration, but are not guaranteed and must be requested. Please contact the hotel directly to make these arrangements.

Children 17 years and under stay for free in their parent's room if using existing bedding.  Our Whatever/Whenever service can accommodate any crib requests. We also offer rollaway beds for a nightly fee. Blankets and additional pillows are available upon request.

Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.

We do not offer a waitlist. Please check back to find availability.

Early arrivals are subject to availability and charged according to hotel policy. Regular check-in time is 4pm, and early check-in is not available during high-demand periods.

An early departure fee of one night's room and tax applies to guests checking out prior to their departure date confirmed at check-in. Please check the terms of your reservation for specific conditions or exceptions.

Checkout time is 11am. As a resort, late checkouts are always based on availability and are subject to a fee. If a late checkout is desired, please inquire directly at the Welcome Desk upon arrival..

The hotel is compliant with ADA. ADA-compliant guest rooms are available.

Alcoholic beverage service is restricted to those 21 years or older (with valid identification).

There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for more information.

We welcome dogs 50 pounds or less. Guests must sign a waiver upon check-in and will be charged 25 USD per pet, per day above the room rate. There is also a non-refundable 100 USD cleaning fee regardless of the length of stay.

Social gatherings are not permitted in guest rooms. A maximum of four people is permitted in a room at any one time. Parties are allowed in the Living Room 24/7. After 10pm, there is a zero-tolerance policy regarding noise on guest floors. Noise complaints may result in eviction without compensation.

We strictly enforce a 100% no-smoking policy throughout all guest rooms and indoor public spaces.

Check cashing services are available to guests who present a valid, major credit card with photo identification. There is a limit of 100 USD per day and 300 USD per stay.

Please be aware this hotel is EMV/Chip & PIN ready and your credit card’s PIN may be necessary for you to check-in to the hotel. If you are not aware of the PIN for your chip credit card, or you are unsure if your card requires a PIN, please contact the financial institution that issued your credit card for clarity and to secure your PIN. 

We require a major credit card (Visa, Mastercard, American Express, Discover, Diner's Club and Carte Blanche) to be presented at check-in. While cash is accepted, an additional incidentals deposit of 200 USD is required.

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

To purchase or redeem a gift certificate, please email wfll.reservations@whotels.com.

For payment arrangements to a third-party credit card, please contact the hotel's in-house reservations department at least 7 days prior to the guests arrival. Contact in-house reservations, Monday thru Friday, 9am - 5pm, by email at wfll.reservations@whotels.com.

A mandatory daily Resort Charge of 35 USD per room per night plus 6% tax is applied at the time of check-in and includes the following:

• 2 Beach Chairs And 1 Umbrella
• 2 Complimentary Bottled Water For The Beach Located At The Concierge.
• 1 Complimentary Sip Ticket (Redeemed At Living Room)
• Daily Fitness Class (Beach Boot Camp/Yoga)
• 2 Four-Hour Bicycle Rental
• In-Room High Speed WiFi