Nyepi / Day of Silence Information: March 28, 2017
In 2017, Nyepi will fall on March 28. Please note that check-in and check-out will not be possible on Nyepi Day, and Ngurah Rai International Airport (DPS) will be closed. Some of the resort facilities will operate as usual; however, there will be no transportation services to and from the resort, and televisions will not be available. Lights will be dimmed inside and there will be no outdoor lighting. The pool and other hotel facilities will still be accessible.
Nyepi, known as the “Day of Silence,” marks the celebration of the Balinese New Year in the Hindu Lunar calendar. During Nyepi, from 6am until 6am the next day, the island stops. Nobody is allowed in the streets, use of electricity is restricted, and the international airport is closed.
We kindly invite you to respect this sacred day and observe these restrictions. Normal activity in Bali will resume at 6am on March 29, 2017.
Age Requirement Policy
Guests must be 18 years or older with photo identification to reserve a room. All guests below the age of 18 should be accompanied by parents.
Connecting Room Policy
Requests for connecting rooms should be made upon booking and are subject to availability upon arrival. The resort offers connecting rooms within the suite categories only. Bed configurations are king to two double beds.
Extra Bedding Policy
We are pleased to offer rollaway beds and cribs. A maximum of one rollaway bed per room is permitted. Fees may apply.
Family Plan Policy
Children 12 and under sleep for free in existing room bedding.
Guests must be at least 12 years old to stay in a room or suite with pool access and at least 16 to stay in an Aqua Pool Sky Penthouse or Oceanic View Sky Pool Villa.
Children up to 3 years old eat free while children from 3 to 12 years old eat at half price.
Most of our guest rooms accommodate up to three guests; our two-bedroom Avant-Garde Suite can accommodate up to five guests.
Due to the design, general layout and facilities, the Aqua Pool Sky Penthouse and Oceanic Sky Pool Villa are not suited for guests below the age of 16 and above the age of 60.
Check-In & Checkout Policies
Early Arrival Policy
We are pleased to accommodate early arrivals upon request. Arrivals between 8am and 12pm are subject to availability and will incur a fee of 50% of the current room rate. To guarantee early check-in, guests must reserve the room for the previous night, at the full room rate.
Early Departure Policy
An early departure fee may be imposed on guests departing prior to their scheduled departure date. Fees may be up to 100% of the confirmed length of stay. Please contact the resort for further information.
Guests are required to present valid government-issued photo identification at check-in.
Late Checkout Policy
The resort is pleased to accommodate late checkouts subject to availability. Checkouts until 2pm are complimentary; between 2pm and 6pm, a day-use charge of 50% of the day’s room rate applies. For departures after 6pm, 100% of the day’s room rate will apply.
We offer a wheelchair-accessible guest room, and all public facilities are wheelchair accessible. The resort can provide a wheelchair upon request.
Alcoholic beverage service is restricted to guests 18 years or older with valid identification.
The resort requests smart-casual dress at all times in all public areas.
Regrettably, pets are not allowed at the resort.
The resort extends the use of our Saltwater Lagoon Pool exclusively to resort guests. Visitors are not permitted in the pool area.
All non-local residents must present a passport (valid at least six months from the date of entry) upon arrival at the resort, as well as proof of onward passage (in the form of return or through tickets).
Citizens of countries not on the Visa-On-Arrival or Visa-Free lists will be required to apply for a visa before entering Indonesia. Please check with the nearest Indonesian Embassy for more information.
Health & Well-Being Policies
Parties and private events are strictly prohibited in the guest rooms and suites. Please contact Thabita Ernawati, Senior Wedding & Social Event Sales Manager (email@example.com) to arrange an event and/or party.
The hotel rooms are 100% non-smoking. Smoking is only permitted in designated areas throughout the resort. A cleaning fee of 150 USD will be charged to any guest who violates the smoking policy.
We regret that personal cheques are not accepted as method of payment. Travellers cheques are welcome, but must be in the guest's name only. A processing fee will be deducted from the cheques' value. We require a passport or ID to complete the transaction.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
Gift Certificate Policy
The resort accepts gift certificates that are issued by the Executive Office. Please email the resort at Reservations.Balijimbaran@lemeridien.com for further information.
A Message from Starwood Preferred Guest
Start your day with our Signature Breakfast, and enjoy traditional café classics enlivened with a modern twist. Along with our complementary Eye Openers, these distinctive offerings awaken the senses with an infusion of local flavours.
Le Méridien Hub, our innovative hotel lobby concept, is a coffeehouse-style gathering place for creative minds. Enjoy an illy espresso crafted by one of our Master Baristas, or indulge in an éclair while discovering a playlist curated by French bossa nova band “Nouvelle Vague.”
With our Unlock Art™ programme, keycards unlock more than just doors; our partnerships provide access to leading contemporary culture centers in every destination. In the evening, join us for Le Méridien Sparkling, a cocktail ceremony inspired by the traditional European aperitif hour.