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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Please note that at most Starwood hotels, guests 17 and under are considered children. All other guests are considered adults. You will be told of any hotel-specific differences in this policy on the following page.

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The Westin New York Grand Central

  • 212 East 42nd Street
  • New York,
  • New York
  • 10017
  • United States
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Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve a room.

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Westin Guest Experiences

Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly® Bed and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoodRx™ breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.

Hotel Policies

3:00 PM     12:00 PM

Weekends last longer at Westin with late checkout on Sunday. Availability may vary.

ADA Policy

The hotel is fully compliant with ADA and offers ADA Accessible Rooms.

Alcohol Policy

Alcoholic beverage service is restricted to those 21 years or older (with valid identification).

Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve a room.

Check Policy

Payment by personal check must be received at least two weeks prior to guest's arrival. Personal checks are not accepted at check-in; however, guests may pay using travelers checks.

Check cashing services are available to Starwood Preferred Guest Platinum members who present a valid major credit card and government-issued photo identification. There is a limit of 100 USD per stay.

Connecting Room Policy

Deluxe Room to Suite connections are available but not guaranteed, and must be requested in advance. Please contact the hotel directly.

Early Departure Policy

An early departure fee of 100 USD plus tax will be charged to guests checking out prior to their scheduled departure date confirmed at check-in. Please check the terms of your reservation for specific conditions or exceptions.

Early Arrival Policy

Early check-in can be accommodated upon request, subject to availability, at no charge. To guarantee early check-in, guests must reserve the room for the night prior.

Extra Bedding Policy

It is our pleasure to provide rollaway beds and cribs upon request. Rollaway beds are available in corner guest rooms and suites; cribs are available in all rooms.

ID Requirement

For security purposes, a valid, government-issued photo ID is required at check-in. Acceptable forms include a driver's license, passport, and/or proof of age card.

Late Checkout Policy

We make every effort to accommodate late checkouts upon request, subject to availability. For checkout before 6pm, 50% of one night's room rate will apply. Checkouts after 6pm will incur a fee of one night's room rate.

Package Handling Policy

The hotel accepts a maximum of two packages per guest. A storage fee of 10 USD per day applies for each package. Packages cannot exceed 10 lbs, and the guest’s name must be on each package. Packages received without the guest’s name will be returned to sender.

There is a handling charge of 5 USD per box for packages delivered to groups hosting events at the hotel.

Pet Policy

We welcome dogs weighing 40 lbs or less. Guests are required to sign a pet waiver upon check-in, in addition to paying a 50 USD non-refundable deposit per pet. If there is damage to the room that exceeds 50 USD, the guest is responsible for additional charges at checkout.

Credit/Debit Card Policy

Debit and credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 5-7 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Smoking Policy

In keeping with our Breathe Westin® initiative, all guest rooms and public spaces are 100% non-smoking. A 250 USD cleaning fee will be charged to any guest who violates the smoking policy.

Tax Exempt Policy

Guests seeking tax exemption are required to show a government-issued ID and New York State tax exemption form. Tax exempt guests must pay with a corporate credit card.

Waitlist Policy

The hotel does not offer a waitlist.