Guests must be 18 years or older with a passport to check in.
Connecting Room Policy
There are a limited number of connecting rooms. All requests are subject to availability. Connecting rooms are Traditional rooms (Traditional King with Traditional Two Queen). If connecting rooms are not available upon arrival we will try to accommodate guests with rooms nearby. Please contact the resort for further information.
Extra Bedding Policy
Due to limited availability, rollaway beds are available on a first come first served basis.
Family Plan Policy
Children who are 12 years old or younger sleep for free in the existing bedding of a room shared with a paying adult. An extra charge applies for a guest who is 13 or older when sharing a room with two adults.
Check-In & Checkout Policies
Early Arrival Policy
Early arrival is subject to room availability at the time of check-in. Check-in at 11am or earlier will result in a charge of the full nightly room rate. After 11am, there is no fee for early check-in. To guarantee check-in before 3pm, guests must reserve the room for the night prior.
Early Departure Policy
An early departure fee will be imposed on guests departing prior to their scheduled departure date. Fees may be up to 100% of their confirmed length of stay. Please contact the hotel for further information.
Late Checkout Policy
Late checkout is offered subject to availability. For checkouts between 3pm and 6pm, 50% of one night's room rate will apply. Checkouts after 6pm will be charged one night's room rate.
Alcoholic beverage service is restricted to those 18 years or older (with valid identification).
Dogs up to 25 pounds are allowed. A 50 USD daily fee will be charged for each dog.
Please be advised that there are no lifeguards on duty. Guests swim at their own risk.
Health & Well-Being Policies
Smoking is only allowed at the Don Queco Cigar Bar.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
A Message from Starwood Preferred Guest
Westin Guest Experiences
Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly® Bed and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoodsRx™ breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.