The Westin Beijing Chaoyang

  • 7 North Dongsanhuan Road,
  • Chaoyang District
  • Beijing,
  • Beijing
  • 100027
  • China
  • Map

Rooms & Rates

  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 3.8 out of 5 by 264 reviewers.
Rated 5 out of 5 by What a gem!!!! This hotel has it all as far as I am concerned. Structurally beautiful and located in a great spot. Close to the airport and right outside the entrance is the Liangmaqiao #10 subway. Also a short walk to the trendy San Li Tun area and even closer to the diplomat compound area, which is right across the street. There is a building that has excellent shopping and restaurants of various cuisines. However, what I liked the most was the staff and how friendly and accomadating they were. From the valet, to the lobby to the spa to housekeeping and up to the exec club on the 34th floor. This hotel is a real gem and I had a great stay. November 12, 2015
Rated 5 out of 5 by This hotel is elegantly comfortable The rooms are beautiful and spacious, and full of creature comforts. November 5, 2015
Rated 5 out of 5 by The Westin Beijing Chaoyang is the best hotel in Beijing! Wonderfully furnished rooms, beautiful and functional bathrooms, comfy beds, a gorgeous spa and pool, excellent gym, amazing food (The Taste restaurant has an open buffet that serves all types of cuisine and wonderful desserts; and an amazing brunch on the weekend!), excellent service, beautifully maintained, this is truly one of my favorite hotels. One star docked from Room Comfort due to the fact that I could not control the temperature in my room using the in-room controls, and it got a little warm (stayed around 22 - 24C, my colleagues called front desk to change it but were told they could/would not change it). November 3, 2015
Rated 5 out of 5 by house keeping & IT your IT manager Arthur was very helpful. house keeping supervisor Lynn and associates May are very kind October 27, 2015
Rated 2 out of 5 by Nice room but some serious service issues Happy with the room but other aspects of the hotel let me down. Here's a summary: Good Points 1) Room: Large king-size bed with ample space for a work table and small couch. Floor to ceiling windows makes for good views of the city during night and day. Large, swivel flat screen TV for easing viewing of TV from anywhere in the room. Provision of a foot massage machine was a nice touch. 2) Washroom: Large washroom with separate toilet, bath tub and shower. 3) Amenities: Usual provision of amenities as expected (e.g. shampoo, toothbrush, shaver, mineral water, etc.). 4) Housekeeping: The standard of housekeeping was very consistent everyday. Everything was replenished without needing to chase up on anything. 5) Location: If you're familiar with Beijing and like taking walks, then the location of this hotel is incredibly convenient. It's only a 20 minute walk to Sanlitun. Alternatively, there is a subway station right next to the hotel (Liangmaqiao Station) which allows for easy access to the rest of the city. 6) There is a City Mall right next to the hotel if you're interested in shopping for luxury goods. There is also a large selection of restaurants and cafes to choose from. Negative Points 1) Bell boys: On arrival at the hotel, there were a couple of bell boys standing at the ready at the front of the hotel, but for some reason, I had to open the boot and start unloading the bags myself before the bell boys decided to come over and give me a hand. This was quite a disappointing start to our stay. 2) Check In: All aspects went very smooth but there was no communication to me about where breakfast was going to be and how to access the wifi. Would have expected this to be the norm when checking in. 3) Toilet: The toilet in our room smelt of cigarette smoke. This was very disappointing... the hotel probably can't do much about the guests smoking in the room but I would have expected housekeeping to clear the smell completely before turning the room back to reception for check in. Some hotels in London charge an extra night stay if the guests smoke in the room, perhaps Westin could implement this in Beijing? 4) Bath Tub: I'm not sure if this problem was the same in every room, but the hot water flow was really weak in our room which meant that it took about 20 minutes to fill up the bath tub every time I wanted to soak. 5) Room Service: On one occasion, we ordered room service but I thought the quality was incredibly poor. I ordered fish and chips but the batter on the fish was soggy and the fish wasn't cod. Salad on the other hand was palatable. 6) Breakfast: The spread of the breakfast buffet was quite large, with Western and Eastern choices. Even though the staff was very busy every morning, I was quite impressed with their service, I felt they were trying as hard as they could to accommodate the daily, morning frenzy. I just wish they could improve on the taste of their breakfast, I tried something different every morning but always felt the food was mass produced and lacking in flavour. 7) Swimming Pool: I wish the hotel would have told us in advance that we needed swimming caps and goggles to use the pool, then we would have prepared in advance. Perhaps due to the language barrier, we weren't advised where we could go to buy said items either. 8) Check Out: When the receptionist asked for my credit card on check out and swiped my card, she didn't ask me if I would prefer to pay in GBP or RMB and just made the choice herself. I wasn't aware of this until I signed the credit card receipt and noticed that GBP had already been chosen. Considering it's my credit card, I think it's only right that she should have asked me which currency denomination I would prefer to pay in rather than making the choice herself. Westin is an internationally recognised brand and I really expected more in terms of service. The room was very comfortable but if I take my experience as a whole, I don't think I would be coming back to stay at the Westin in the future, there are many better choices in Beijing to choose from. October 12, 2015
Rated 5 out of 5 by Great experience in Grange Grill and Executive Lounge I got great experience in Grange Grill and Executive Lounge during my stay. The food and wine in the Grange Grill was great. We enjoyed our dinner very much. Amanda and Daisy provided great recommendation and were extremely friendly to provide the servide we required. In the executive lounge, I always got the support I needed from Sally and Laura. Both of them, as well as their team, went extra miles to help me on various requests every day. July 23, 2015
Rated 5 out of 5 by Hotel of choice in Beijing Service, staffs and food are good. Location is just right: avoiding hte downtown jams but very close to city center (10min - East side) July 5, 2015
Rated 4 out of 5 by Well established and nicely run! Stayed here for 1 night over the weekend, and had a large corner room to myself as suites were taken by the American officals. Had to go through security, but it was fine. Niki and her team at the executive lounge is brilliant, especially herself and we had a nice chat and she asked me to be in touch with her for my future stays, thank you! I used the Gym, very well equipped. The Sunday Brunch is superb, we didn't know that the Japanese and Steak restaurants are part of the brunch and did wonder where the choices like fresh Oysters, Lobsters were etc... It was later verified with the manager and Mike also kindly waived the service charge for my party, which was a very nice gesture from him. Very good stay after all! May 18, 2015
  • 2015-11-25 T07:01:32.884-06:00
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