Rated 5 out of 5 by MikeIL34 St. Regis Aspen is First Class (again)!
I stayed 5 nights at the St. Regis Aspen for a long ski weekend before Spring arrives. I used points for my entire stay and was upgraded to a 1 bedroom suite that overlooked the pool, hot tubs and Aspen mountain. The room was absolutely beautiful and spacious. The hotel staff was friendly and accomodating.
We had breakfast each morning at the hotel before heading out to ski for the day. The cold/hot breakfast was always fresh and plentiful. We also enjoyed a fabulous and authentic Italian dinner at the new in-house restaurant.
This was my 3rd trip to St. Regis Aspen and I'm already looking forward to my return trip. If you haven't been, I highly recommend staying at the St. Regis Aspen.
March 5, 2014
Rated 4 out of 5 by gangeez St Regis Stay
The room was very comfortable and the amenities are very nice. I was a little disappointed with a few of the basics of the stay. When I checked in, I was not acknowledged as a gold member, nor was I offered the Gold Options. The valet took our bags and put them by the front desk with a tag. After 15 minutes of waiting in the room I just went and got them myself. In the middle of the first night, a hotel alarm went off intermittently for a half hour. I came to this hotel to not be woken up in the middle of the night and this apparent glitch woke me up several times that night. Finally, I asked for transportation when dropping off a rental car. The valet said there would be a car waiting for me at the airport but when we got there we sat around for 20 minutes waiting. The highlights of the service were the valet staff and the housekeepers. I was not particularly impressed with the front desk, bell staff, or concierge. Oh and the music is awful in the lounge.
March 10, 2014
Rated 3 out of 5 by BrookeTPT Follow up on my stay
I stayed at the St. Regis Aspen this past Tuesday night and am disappointed to report the front desk gave my guests and me the wrong room types. It was late at night, and I did not realize it until I got to my room. It was only one night, so I lived it with, but it was not was I was expecting at all.
I was supposed to have an upgraded king room. The second room under my name was supposed to be a double standard room. I was put into a double, and my two guests were put into a king.
Your hotel's features and the skiing was fantastic, but I was very disappointed with the room switch.
Please let me know if there's anything that can be done to resolve this. Thank you
February 27, 2014
Rated 5 out of 5 by Debh3 Beautiful!
Beautiful hotel, perfect location, every wish granted! Loved it!
March 4, 2014
Rated 5 out of 5 by CMHG Exceptional customer service
Beautiful facilities and tremendous staff.
February 28, 2014
Rated 5 out of 5 by ronit full expiriance we enjoied every minuts.
we enjoied every minuts in the room and in the public areas. The service was perfect and more thatn that. The brekfest was good and we enjoied the athmosfir and the companey in the hotel.
February 27, 2014
Rated 5 out of 5 by CompDoctor A fantastic place to stay in Aspen
I was impressed by the attentive service I received while at the St. Regis. The room and all facilities were top notch.
February 21, 2014
Rated 3 out of 5 by Clark58 service
Service was marginal at best...a lot of smiles and hellos but very little follow through upon requests....there was a mistake on my folio and it took 3 days to get in touch with anyone to help.
February 17, 2014