Rated 2 out of 5 by IVAN5033 NEED IMPROVEMENT
NEED IMPROVEMENT IN ROOM CLEANLINESS AND FACILITIES
March 28, 2014
Rated 4 out of 5 by bathseba11 Very Comfortable
This hotel is very comfortable and pleasant. Friendly and professional staff in a nice environment.
February 24, 2014
Rated 4 out of 5 by Ravn this hotel has good location
Strategic location at lampung
December 2, 2013
Rated 4 out of 5 by Byron Nice Hotel - Just Don't Try to Mail a Letter
Staff is excellent. Room was clean and comfortable. Food was good. Fitness center is being renovated - great - hope they get new dumbells too, since their current ones are dirty and rusty and left stains all over my gym shirt.
Left a letter with the front desk staff to be mailed. 2 days later, I was asked for my pasport to mail the letter....odd? Then I was asked to pay the postage. I said "Can't you just put it on my bill?"...."No sir, you must pay cash."...."OK, how much?"...."1,000,000 Rp" ($100 US) WHAT??? I have never had hotel staff try to rip me off like this before! "OK, just give me my letter back"...."Sorry sir, it is at the post office".....I was checking out, so now my friend has to retrieve the letter and mail it for me!!
Very disappointing for such an otherwise nice hotel!!
October 29, 2011
Rated 4 out of 5 by GS49 This hotel is is comfortable
The personal is well dedicated to our meet our need and very professional.
The hotel is also very clean,
One point that could improve is the food could be more warm or even hot within the heated containers in the morning. it was always cool during my two last stays about a month all together.
October 11, 2013
Rated 4 out of 5 by William Great Hospitality Hotel
From the gate to the front desk, all the staff are very welcoming and full of hospitality.
The hotel location itself is perfect.
The response time of room service is also excellent.
This hotel has many features to relax the guest from having the long trip.
Internet & Wifi connection are also very good.
This is good hotel for staying.
May 27, 2013
Rated 4 out of 5 by George62 Green Fresh Air
Nice garden, pool, good air, great place to wind down after a busy day.
November 5, 2013
Rated 4 out of 5 by Tan63 Comfortable & Peaceful
The hotel is situated in a peaceful location, great for place for relaxation and visiting the surrounding attraction.
Very polite & attentive staffs.
October 17, 2013