Westin Guest Experiences
Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly Bed® and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoods breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.
Tee Times & Spa Appointments
Due to high demand at the spa and golf course, guests are encouraged to book spa appointments and tee times in advance.
Weekends last longer at Westin with late checkout on Sunday. Availability may vary.
The resort offers 13 guest rooms that are fully compliant with the Americans with Disabilities Act. Five of our guest rooms meet all local municipal building code requirements for disability-access, as well as Access Canada's level 2 requirements. Please contact the resort for further information.
Alcoholic beverage service is restricted to those 21 years and older, with valid identification.
Age Requirement Policy
Guests must be 18 years or older with valid photo identification to reserve a room or check in.
Check Cashing Policy
Check cashing services are available to guests who present valid identification. There is a limit of $150 per day.
Connecting Room Policy
The resort has a limited number of connecting rooms. Please request connecting rooms at the time of your reservation to ensure availability. The resort will attempt to fulfill requests based upon availability.
Please note that all prices are quoted in US Dollars, do not include taxes or gratuities, and may be subject to change.
Early Departure Policy
An early departure fee, equal to one night's room and tax, applies to guests checking out prior to their departure date as confirmed at check-in.
Heavenly Spa by Westin™ Guidelines and Policies
Our spa is a non-smoking environment. Guests must be at least 16 years of age. Any guests under age 16 must be accompanied by a parent. Cellular phone and pager use is prohibited within the spa premises. We request that all valuables are stored in your locker provided for you at the time of your service. We are not responsible for lost, stolen, or misplaced items.
Gift Certificate Policy
To redeem a gift certificate, please contact the hotel directly.
All guests checking into the resort are required to show valid, government-issued, photo identification as well as a credit card for payment.
Package Handling Policy
There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.
We offer a limited selection of pet-friendly guest rooms and guests are welcome to bring a dog weighing up to 40 pounds. No other pets are permitted. A $100 nonrefundable fee for dogs will be collected upon check-in. We are happy to provide a Westin Heavenly Dog Bed, pet welcome kit, and food bowls with mat. Dogs (excluding service dogs) are not allowed in any food and beverage outlets (including the pool area, tennis courts and golf course). Pets may not be left unattended in guest room.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Resort Charge Policy
The Resort Charge is 21 USD (plus Georgia sales tax) per room, per night, and is subject to change. It covers the following services and amenities: self parking; in-room High Speed Internet Access (wired and wireless); toll-free calls and local telephone calls of up to 60 minutes; on-resort shuttle transportation; fitness club access, including WestinWORKOUT® Room, steam room and sauna at the Heavenly Spa by Westin; use of tennis racquets and courts; golf club storage; use of the chipping and putting greens and driving range (including complimentary clubs); and access to the private beach located at our sister property, The Westin Resort on Hilton Head Island (located 45 miles away).
We are a smoke-free resort. All guest rooms, suites, and public spaces inside the resort buildings are 100% smoke-free. Under the Breathe Westin™ program, registered guests who smoke in a guest room or suite are liable for an additional fee of $200 USD in order that the room can be sufficiently cleaned and readied for the next guest.
Our Junior, Governor, Presidential, Hospitality and Champions suites are sold through the resort directly. Please direct inquiries to In-House Reservations at (912) 201-2227.
Tax Exempt Policy
Sales to the federal government are exempt from Georgia sales and use tax (state and local) when a government-issued purchase order is used to place the order. A properly completed Certificate of Exemption (form ST-5) is provided to the dealer by the purchaser and payment for the purchase is made by appropriated government funds, i.e. a centrally-billed credit card or government issued check. See O.C.G.A. § 48-8-3(1).
State of Georgia employees and employees of cities and counties located in Georgia must provide a properly completed ST-5 and make payment by way of government issued check, government issued credit card, or p-card. Generally, nonprofit organizations, 501-C-3 or otherwise, are not exempt in Georgia.