Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
Possible Noise Disruption Until December 31, 2014
Until December 31, 2014, all guest rooms in the South Wing are under construction. During this time, some additional noise disruption may occur. Please contact the resort for further information.
Disability Access Policy
The hotel public areas are fully accessible. Accessible guest rooms featuring wide bathroom entrances are available. A wheelchair can be arranged through the Concierge.
Alcoholic beverage service is restricted to those 18 years or older (with valid identification).
Age Requirement Policy
Guests must be 18 years or older with photo identification to reserve a room. Minors must be accompanied by an adult at all times.
Early Departure Policy
Guests will be asked to confirm their departure date upon check-in. Early departure fees may apply. Please contact the hotel for further information.
Early Arrival Policy
Standard check-in time for the hotel is 3pm local time. To guarantee an early check-in, please confirm the room reservation on the prior night.
Extra Bedding Policy
Rollaway beds and cribs can be provided upon request, subject to availability. Cribs are complimentary, while rollaway beds are subject to a 345 CNY fee. Please call the hotel directly for more information.
Gift Certificate Policy
Gift certificate usage is subject to room availability at the time of booking. To purchase or redeem a gift certificate, please contact the hotel directly.
For security purposes, valid government or state-issued photo identification is required at check-in.
Late Checkout Policy
We are pleased to accommodate late check-outs upon request. In the case of a late check-out before 6pm, an additional 50% of one night's room charge plus tax will apply. For check-outs 6pm or later, one full night's room charge plus tax will apply.
Pets are not allowed.
The hotel accepts cash, credit cards, and bank transfers as forms of payments. Please contact the hotel directly if a credit card authorization form is needed or if payment will be in the form of a bank transfer.