Rated 5 out of 5 by BIFF27 Alex is the best
I stayed at the Westin Guam from March 6th 2015-March 25th 2015. I had the pleasure of being helped by the staff on numerous occasions. All of them were extremely courteous and polite. However, I'd like to pay special tribute to Alex; he was the standard of how a staffer should operate. He spent a significant amount of time catering to my specific requests and coming through in expert fashion. Thank you for making my stay wonderful.
April 1, 2015
Rated 5 out of 5 by sthubbar Royal treatment
The whole team at Westin Guam provided us with an excellent stay. SPG recognition was beyond expectation with an upgrade to an executive suite on the 21st floor. The food, both morning and evening at the Royal Beach Club, was tasty and of good variety each day. For each time we had any requests of the staff, they were sure to follow up to make sure we were satisfied.
I highly recommend you visit Guam, and stay at the Westin. The Westin is conveniently located within walking distance of shopping and restaurants, as well as being directly on the beach.
February 23, 2015
Rated 5 out of 5 by MisterGibbs Thank you Guam Westin
Expert, courteous staff planted in the middle of paradise! We are very pleased with the staff. This was definitely a great vacation thanks to you. Keep up the good work. I'll see you again!
February 20, 2015
Rated 5 out of 5 by RICO69 A NIGHT TO REMEMBER
Thank you very much for making our stay a memorable one. To the Royal Beach Club staff and managers.. Awesome Job :-)
February 3, 2015
Rated 4 out of 5 by platinumtokyo very satistfied!
Stayed for three nights at the end of Dec 2014.
Access from the airport is convenient (20mins), the staffs at counter were friendly and polite, the room was clean enough, access to shopping area is so close, beach front, and lounge has a great view.
The Platinum recognition was better than expected which made me very happy.
This was my first time and I am looking forward to return again!
January 15, 2015
Rated 3 out of 5 by Will88 Facility is good but no service soul inside.
The beach and pool are very beautiful and convenient. Guest could enjoy and relax there. But when I stay there, I can not experience the staff provide good service for customer. They only follow the standard process but no flexable thinking. They maybe donn't know, the flexable is what we could feel about "Service" and be respected.
December 26, 2014
Rated 5 out of 5 by KT1120 Great Hotel
It felt just like at home. I really love the open hallways. I love waking up to a nice and clean room. the bathroom is excellent and huge with the shower and the tub. It was a great experience. I love how they alerted us ahead of time with an envelope on payments we had to make! it was a great stay and great environment. The westin resort guam is a really great place to stay.
November 24, 2014
Rated 5 out of 5 by seoul2014 good:) kind staffs
I spant 4days in westin resort
the room is clean, beach is great:)
i like breakfast too they have good buffet;)
the resort location is really close to downtown
most I like thing is staffs :)
everyone is so nice
espcially i want to thanks to korean staff Annie :D
i really asked to lots of things eventhough it is not about the resort
everytime she answered kindly and specifically
I had a wonderful vacation in westin:D
November 2, 2014