Rated 5 out of 5 by 2carat Highly Recommend
Love this hotel and would definitely stay here again. The hotel is within walking distance of great shops and restaurants. Enjoyed our very spacious room with a balcony over looking the golf course. Grounds and hotel are immaculate.
April 18, 2014
Rated 5 out of 5 by AJ1984 business meeting
This facility is phenomenal for a business meeting. Great location with all amenities for work and play. Greatb food and great restaurants close by, golf, pool, fitness and atmosphere are all great. Very relaxing and worthwhile trip. Meeting facilities great as well including comfortable chairs and room sizes.
April 14, 2014
Rated 4 out of 5 by Fred47 Food service
I had lunch one day at the golf course cafe. I don't know if they were understaffed that day or not, but the service was very slow and I even had to go back inside to try to settle my bill after I had finished with my lunch. The food was fine, but that day the service was in need of improvement.
April 14, 2014
Rated 5 out of 5 by ASCCP Nice place!!!
The staff is very attentive, text messages answered promptly and courteously. the food is above average. loved the bagpipe player. The only issue was the toilet seat in my room (2114) is cracked... ouch, grabbed skin when you sit... you know. Also one of the outdoor patio chairs has a very large rip at was not able to be used... I was by myself so it was not an issue, but should be replaced.
April 13, 2014
Rated 4 out of 5 by calli Very nice
We enjoyed our stay at the Westin however because of where our room was situated sleep was an issue. We were facing the front entrance to the hotel in front of the area where a buffet breakfast was being served every morning to conference guests. At 5:00 a.m every day we were awoken to staff dragging food carts, setting up tables etc below us. It was unbelievably loud and had we been staying longer than 3 nights I would have requested a room change. Otherwise was a great hotel.
April 11, 2014
Rated 4 out of 5 by Lyn1134 Mostly Good, But . . . .
(1) Housekeeping skipped dusting our room 2 of the 6 days we stayed. On one of those days we left to golf around 9 and returned about 6 -1/2 hours later to find that the room had not been serviced. The maid cart was in the hall when we left and returned. The maid came in at our request, but forgot (?) to dust. FYI: We left her a $5 tip each day we stayed. (2) The hotel should consider upgrading its tissues and toilet paper in the rooms. Their low quality is quite different from the image created outside the front door by having an Audi Lane. Also, the bathroom lighting is dim. While we admire your attempts to be green, your customer service suffers because of the way your intentions are carried out.
March 31, 2014
Rated 3 out of 5 by JeffT26 Property getting tired
After several positive experiences with this Westin, this was a disappointing overall experience. Despite staus, and multiple call aheads to ensure adjoining rooms for our kids, had to argue with the front desk to actually secure adjoining rooms at check-in. Rooms were pleasant, but very small for $500 per night. Also, the housekeeping was consistently late servicing the room and missed small details, like replacing coffee. I expect more from Westin
April 4, 2014
Rated 5 out of 5 by Steve918 Amazing Resort
The best part of the Westin Kierland is the staff. Everyone was friendly and helpful and on top of everything you needed. The resort property is incredible. There are great things for everyone in the family. I highly recommend this location for a vacation.
March 21, 2014