The Westin Denarau Island Resort & Spa, Fiji

  • Denarau Island North,
  • P.O. Box 9081
  • Nadi,
  • Fiji
  • Map
 

Rooms & Rates

Close
  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4.2 out of 5 by 220 reviewers.
Rated 3 out of 5 by Westin Only in Name This is only a Westin in name. This Westin does not live up to the Westin brand level of service. A majority of the staff, particularity the ones in the Meke Bar have poor attitudes, display laziness and just a general lack of a desire to ensure guests experiences are special. However there were some shining stars among the staff, which were extraordinary and made our stay special including Catherine at reception and the gentlemen who ran/organized the activities in the pool area each day. The bell men and the majority of the staff at reception were also generally friendly. The bright spot of this resort is the tropical style grounds and pool. The pool area was maintained well. However the guest rooms were another completely different story. The tile floors were dirty and the grout was stained. There were large unknown substance stains on the fabric of the chairs inside the room. The bathroom was in severe need of an upgrade. The white tile was filthy and covered with mold and mildew. There were cracked tiles and obvious areas where the hotel did poor repairs by filling in holes and cracks with white caulking. After we moved rooms the first time and found the bathroom in the same condition as the first (described above) the staff advised that was the standard of the hotel and all the rooms were like that. Therefore, we accepted the room. Prior to checking in we read the reviews both on the Starwood website as well as others and noticed some issues that others brought up. We thought other people were making a bigger deal out of some of these issues, however during our stay we experienced several of the same issues. It appears this is common at this Westin. We spent a significant amount of time at the Sheraton property which is connected to the Westin and the bar staff was much more friendly and our experience was overall much better. In fact we actually walked to the Sheraton specifically to book a tour because we did not want to have to deal with the tour staff at the Westin. We did not stay at the Sheraton so I will not comment on the guest rooms but the grounds seemed comparable to the Westin. The Sheraton has beach access but the Westin's pool area is much nicer. Overall don't choose this Westin based soley on the name. July 20, 2015
Rated 3 out of 5 by Apparently, I have ask to speak to the "Manager" to address complaints Upon arrival, we found the bathroom to be Filthy. We were told that the management will be advised of the situation, but never heard from them. The connecting room door was not sealed properly and kept the whole family up for two nights due to loud television noise and conversation noise coming from the next room. When complained again during check out, the manager on duty said, he was not informed of the situation. Gave me resort credit of $50 US. July 8, 2015
Rated 5 out of 5 by Bliss We stayed at the Westin for 3 nights. Experienced a little noise from the adjoining rooms, but overall it wasn't an issue. Fortunately upgraded to a beachfront location which was beautiful. Breakfast outstanding-Yum!! Ate at both restaurants which were good. Grounds were immaculately kept and pool beautiful. Would love to see a heated whirlpool, as the water was brisk. Very relaxing. Totally recommend to others wanting a quality retreat. June 26, 2015
Rated 5 out of 5 by fantastic service I wish to say a big Thank You to all the staff who helped and expressed their concern after my having to succumb to a wheelchair. Our rooms were great and the beds to die for for comfort.........I would certainly recommend the Westin without hesitation. Hopefully We can return at a later date to do some of the things we missed out on. Thank you all once again. June 3, 2015
Rated 4 out of 5 by Great Location Lovely setting, beautiful people, very clean and comfortable May 28, 2015
Rated 5 out of 5 by Amazing place We had an amazing holiday in Fiji because of Westin. bed is comfort as expect, foods are delicious in great atmosphere with sea view breeze. Staff at the reception and housekeeping are very detailing, unfortunately staff in spa look unhappy, and almost forget us in the resting area. By the way, they also unable to find my husband's swim wear where lost in the changing room (we were last customer on the night in spa), even we report it on the same night be there in the early morning. Beside that, we love the day tour that concierge booked for us. We enjoy the night performance too. May 25, 2015
Rated 1 out of 5 by they wake yu up after arriving tired from 2 hrs sitting in airport, finally fell asleep at midnite....few min later hotel calls and wakes me to tell me they will call and wake me at 3 30. when i said yu dont need to wake me to tell me yur gonna wake me, why not just wake me at 3 30??? hotel staff says, no just want to tell yu we will wake yu at 3 3o...how crazy is that....and so we waited at airport for 3 and half hrs for nothin also.....but the 12 00 wake up to announce a 3 am wake up was crazy. May 24, 2015
Rated 4 out of 5 by Great Facilities,Great Service We found this resort very welcoming, comfortable and relaxing. Service, facilities and location were absolutely brilliant. Evening drinks by the pool at sunset was a highlight with live music and entertainment. The only negatives were the on site restaurants, where we felt rushed through the courses and the quality of the food was not at the standard we expected. We visited some of the other resorts on Denarau and felt the Westin had a more genuine and 'local' feel to it. All in all an enjoyable relaxing stay. May 20, 2015
  • 2015-07-30T21:14:45.636Z
  • bvseo_lps, prod_bvrr, vn_prr_5.6
  • cp-1, bvpage1
  • co_hasreviews, tv_220, tr_220
  • loc_en_US, sid_202, prod, sort_default
2 3 4 5 ... 9 next>>