Walt Disney World Dolphin

  • 1500 Epcot Resort Boulevard
  • Lake Buena Vista,
  • Florida
  • 32830
  • United States
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Rated 3.7 out of 5 by 1861 reviewers.
Rated 3 out of 5 by Not a great conference venue The hotel itself was okay. The conference catering was dry and tasteless and the meeting rooms mediocre. Some rooms were freezing and others were controlled correctly. The sleeping rooms were nice and had quality bedding and features but the hotel staff paid no attention to my requests to be near an elevator. Because of a big problem with rooms and a broken air conditioner I was afraid to ask to be moved but my ability to enjoy the conference was hampered by the quarter mile I was forced to walk before even reaching the conference center. The restaurants were nice and the food good but a little too pricey. This was an ok hotel and conference experience. July 8, 2014
Rated 5 out of 5 by Amenities More amenities need to be included such as free internet in rooms and free microwave access. The restaurant prices were too expensive. Being charged a daily tax and resort fee is unreasonably costly. July 3, 2014
Rated 3 out of 5 by Needs to be cleaner! I am SPG Platinum and I will tell you this property, while big and busy, just is not clean. Every night the hall ways, lobby, bar area was full of trash, dirty tables and just un clean. I would watch housekeeper after housekeeper just walk over trash without picking it up. Also, as Delta Platinum Medallion, you are to receive SPG Platinum status. So why do they charge me for internet and water when that comes complimentary as a Platinum guest anyhow? This property is in a great location but it is in desperate need of some TLC and staff retraining. July 8, 2014
Rated 3 out of 5 by This hotel is beautiful. The room was spacious and clean. The staff was very helpful and friendly. The only reason I would not recommend this hotel is because of the rest of the hotel. The hallways were always dirty as well as restrooms in other areas of hotel. The food situation was the worst however. There are not enough restaurants to accommodate that many guests. . The menu items were odd and limited. I had difficulty feeding my family at each place. Since we like to eat and were there for so long the food situation really had a negative impact on our stay. July 8, 2014
Rated 4 out of 5 by Beautiful hotel the hotel was beautiful and pool areas and babysitting wonderful. We would have preferred queen beds instead of full beds in the rooms All restaurants were very prohibitively expensive, we have gotten better quality for much less elsewhere. We went to 5 different bars/restaurants there, and felt the food while good, did not justify the cost. For the volume they do, there is no reason to charge so much for average food and drinks. July 10, 2014
Rated 3 out of 5 by Terrible week This was my 1st & it was my last stay @ this property! I was promised an upgrade upon check-in which I never received. I was charged $25.00 per nite for a COT! I have traveled the world & stayed in the best hotels & was never charged for a COT! By the way the Cot took them over an hour to get up to my room after 4 phone calls it finally arrived! Ridiculous waste of money staying there. Needs to be updated, old and ugly room and bathroom! July 9, 2014
Rated 3 out of 5 by Too Dated I have been visiting this hotel for the past 15 years and I cant say that it looks any different than it does right now. It seems some upgrades would have been made. The rooms seem very dated. I had a HUGE PROBLEM with the handicap spaces available. The hotel has all premium spots saved for valet. Now handicap visitors have a long walk to the front of the hotel. Valet should have taken the spots further from the door out of respect for those with physical challenges. Restaurants are a bit overpriced too. July 8, 2014
Rated 4 out of 5 by Hotel was great, Hotel was really great, staff was very helpful. View was great for nightly fireworks. Location was perfect for getting to parks. Was very clean and relaxing. Didn't get to visit pool/outdoor area but it looked very inviting. July 10, 2014
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