Sheraton Surabaya Hotel & Towers

  • Jalan Embong Malang 25-31
  • Surabaya,
  • East Java
  • 60261
  • Indonesia
  • Map

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Family Plan Policy

Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways and cribs may incur extra charges.

Age Requirement Policy

Guests must be 17 years or older with photo identification to reserve a room. Minors must be accompanied by an adult at all times.

Sheraton Surabaya Hotel & Towers
Transportation Options

We recommend flying into Juanda International Airport (SUB), a 45-minute drive from the Sheraton Surabaya Hotel & Towers. From the airport, the hotel can be reached via taxi, with metered fares based upon travel time and distance. Within the city, both private cars and taxis are available. The hotel is also located within 10 minutes of Gubeng Station, Pasar Turi Station, and the Bungurasih Bus Station. Additionally, numerous famous sights are within walking distance.

If you are traveling by car, please see driving directions, from the airport or any other location.

Parking Information

Note: Estimated charges, fees and schedules are not guaranteed by hotel. Driving distance may be affected by local conditions and traffic.

Getting Here

  • Airport

    • Juanda Airport (SUB)

      Travel Distance: Approximately 20.0 km/12.43 miles

      Options for getting to and from the hotel include:

      • Taxi
        • 150,000 IDR
        • Hours of operation
            • 6:00 AM - 11:00 PM
            • 6:00 AM - 11:00 PM
            • 6:00 AM - 11:00 PM
            • 6:00 AM - 11:00 PM
            • 6:00 AM - 11:00 PM
            • 6:00 AM - 11:00 PM
            • 6:00 AM - 11:00 PM
        • 50 minutes
        • (62)(31) 868 8409; Reservation Required
        • Catch a taxi with ease in the arrival area of Juanda International Airport. Taxi vouchers are available for purchase at the airport counter, located outside the baggage claim.

      • Private Car Service
        • 460,000 IDR; Fee is per way for a Toyota Innova.
        • 24 hours
        • 50 minutes
        • (62)(31) 546800 x6307; Reservation Required
  • Bus

    • Bungurasih Bus Station

      Travel Distance: Approximately 12.0 km/7.46 miles

      Options for getting to and from the hotel include:

      • Blue Bird Taxi
        • 100,000 IDR
        • Hours of operation
            • 6:00 AM - 11:00 PM
            • 6:00 AM - 11:00 PM
            • 6:00 AM - 11:00 PM
            • 6:00 AM - 11:00 PM
            • 6:00 AM - 11:00 PM
            • 6:00 AM - 11:00 PM
            • 6:00 AM - 11:00 PM
        • 25 - 30 minutes
        • (62)(31) 37521234
  • Railway

    • Pasar Turi Station

      Travel Distance: Approximately 2.4 km/1.49 miles

      Options for getting to and from the hotel include:

      • Blue Bird Taxi
        • 40,000 IDR
        • Hours of operation
            • 6:00 AM - 11:00 PM
            • 6:00 AM - 11:00 PM
            • 6:00 AM - 11:00 PM
            • 6:00 AM - 11:00 PM
            • 6:00 AM - 11:00 PM
            • 6:00 AM - 11:00 PM
            • 6:00 AM - 11:00 PM
        • 15 minutes
        • (62)(31) 3721234
    • Gubeng Station

      Travel Distance: Approximately 4.0 km/2.49 miles

      Options for getting to and from the hotel include:

      • Blue Bird Taxi
        • 50,000 IDR
        • Hours of operation
            • 6:00 AM - 11:00 PM
            • 6:00 AM - 11:00 PM
            • 6:00 AM - 11:00 PM
            • 6:00 AM - 11:00 PM
            • 6:00 AM - 11:00 PM
            • 6:00 AM - 11:00 PM
            • 6:00 AM - 11:00 PM
        • 10 minutes
        • (62)(31) 37521234

Getting Around

  • By Foot

      • On Foot
        • Stroll the city’s storied old city and uncover attractions and archaeological sites dating back to the 13th century. Additionally, right outside our front door Tunjungan Plaza Shopping Mall offers destination shops, restaurants, and more.

  • By Private Car Service

      • Private Transportation Service
        • 24 hours
        • (62)(31) 546 8000 x6307; Reservation Required
        • Onsite;

          Allow our concierge desk to arrange for a private vehicle to transport you around the city. Cars, as well as 22 to 44-guest passenger buses, are available for either three-, eight-, or 12-hour periods.

          3-Hours Trip:

          • Innova: 525.000 IDR
          • Camry: 920.000 IDR
          • Alphard: 1.100.000 IDR

          6-Hours Trip

          • 25-Seat Bus: 1.625.000 IDR
          • 44-Seat Bus: 2.800.000 IDR

          An additional fee is applied for extra time.

Additional Information

If you require transportation assistance, or if you have any additional requests, please feel free to contact us at (62)(31) 546 8000.