Guests must be 18 years or older with photo identification to reserve a room. Children under 18 must be accompanied by an adult.
Extra Bedding Policy
Children 12 and under sleep free in existing room bedding. The daily fee for adult rollaways 30 EUR, child rollaways 20 EUR, and cribs 20 EUR.
Family Plan Policy
Room rates include the accommodation of children (12 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Políticas de check-in/check-out
Early Arrival Policy
Guests requiring an early check-in must reserve the previous night and pay one full night's room rate plus taxes.
Early Departure Policy
An early departure fee may be imposed on guests departing prior to their scheduled departure date. Fees may be up to 100% of their confirmed length of stay depending on the rate booked. Please contact the hotel for further information.
For security purposes, valid photo identification is required at check-in. Acceptable forms include a drivers license, passport, and/or proof of age card.
Late Checkout Policy
Late checkout fee varies, depending on the time of day. For checkouts from 1pm until 4pm, the fee will be equal to 50% of the nightly room rate plus tax. Checkouts after 4:01pm will be charged one night’s room rate plus tax.
We offer two disability-accessible guest rooms. Requests should be made at the time of booking. Please contact the hotel directly for more information.
Alcoholic beverage service is restricted to those 18 years or older (with valid identification).
Guests must wear swimwear at the pools. Shoes are required in the fitness and spa areas. Swimwear is not allowed in the main restaurant, lobby or public areas.
Pets are not allowed.
Políticas de saúde e bem-estar
All public spaces are non-smoking and a select few smoking guest rooms are available. Guests must arrange a smoking room in advance. A cleaning fee will be charged to any guest who violates the smoking policy.
Políticas de pagamento
Personal and travelers checks are not accepted.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Cash or credit cards are acceptable forms of payments.
Tax Exempt Policy
Guests who qualify for tax exemption must advise the hotel at the time of reservation and bring all tax exemption forms upon arrival.