Sheraton Changchun Jingyuetan Hotel


Sheraton Club Lounge

Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.

Hotel Policies

3:00 PM     12:00 PM

Disability Access Policy

Disability access is available throughout the hotel. Please contact the hotel to set up TDD equipment and for wheelchair rental or availability.

Alcohol Policy

Alcoholic beverage service is restricted to those 18 years or older (with valid identification).

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room.

Check Cashing Policy

Personal checks are not accepted. Travelers checks are accepted, with valid identification. Other conditions may apply.

Connecting Room Policy

Connecting rooms are available and are subject to availability at check-in.

Early Departure Policy

An early departure fee of one night's room rate plus taxes will apply to guests departing prior to their scheduled departure date.

Early Arrival Policy

Early arrival is subject to availability upon check-in and should be requested in advance if possible. Guests requiring a guaranteed early arrival must reserve a room for the previous night.

Extra Bedding Policy

For a fee, guests are allowed a maximum of one rollaway bed per room.

Gift Certificate Policy

To purchase or redeem a gift certificate, please contact the hotel directly.

Late Checkout Policy

For guests departing after 12pm and before 6pm, the fee is 50% of one night's room rate plus taxes. For guests checking out after 6pm, the fee of one night's room rate plus taxes will apply.

Pet Policy

Pets are not allowed

Payment Policy

The hotel accepts cash, credit cards, checks from local companies, Alipay, and bank transfers as forms of payment. International credit cards must be presented upon check-in. Local credit cards can only be authorized on-site. Please contact the hotel directly if you need a third-party credit card authorization form, or if you want to pay via check from a local company, Alipay, or a bank transfer. A bank transfer must be submitted at least three business days before arrival.

Smoking Policy

Smoking is permitted in designated areas throughout the hotel. The third floor is the dedicated smoking floor; all other floors are non-smoking.

Visa/Passport Policy

Upon check-in, international guests’ visa and passport details must be registered by our Guest Services Agent. Because this may require a few minutes of your time, we appreciate your patience and understanding.

Waitlist Policy

The hotel does maintain a waitlist. Please contact the hotel directly to be placed on the waitlist. Guests should provide a phone number and will be called if a room becomes available.