Sheraton Moscow Sheremetyevo Airport Hotel Announcements


Sheraton Club Lounge

Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.

Hotel Policies

2:00 PM     12:00 PM

Alcohol Policy

Alcoholic beverage service is restricted to those 18 years or older (with valid identification).

Age Requirement Policy

Guests must be 21 years or older with photo identification to check in.

Check Policy

Personal checks and traveler’s checks are not accepted. Check cashing services are not available.

Connecting Room Policy

Connecting rooms are available but not guaranteed and need to be requested. Please contact the hotel for further information.

Early Departure Policy

An early departure fee of one night's room rate plus taxes will apply to all early departures.

Extra Bedding Policy

Extra beds are offered by request for an additional fee. A maximum of one extra bed is allowed per room.

Family Plan Policy

Children 12 years of age and under sleep free in existing bedding when shared with a paying adult. Rollaways for children over 2 years old may incur extra charges. Crib are provided free of charge for children up to 2 years of age; the crib size is 100x60 cm.

Gift Certificate Policy

To redeem a gift certificate, please contact the hotel directly.

ID Requirement

For security purposes, a valid passport is required at check-in. No other documents will be accepted as valid identification.

Late Checkout Policy

Late checkout is subject to availability; a fee will apply.

Pet Policy

Dogs up to 18 kilograms are allowed upon request only. A 1500 RUB per dog daily fee will be charged. A 6000 RUB deposit is required.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Payment Policy

Hotel accepts payment with cash, valid credit cards or bank transfer. Please contact the hotel for further information.

Reservation Policy

For prepaid reservations, the credit card used to pay for the room must be presented at check-in. Otherwise, the reservation will be canceled and rebooked at the best available rate.

Smoking Policy

All guest rooms and public spaces are 100% non-smoking.

Suite Policy

Suites can be booked online or through reservations. For assistance, please contact in-house reservations

Visa/Passport Policy

Please note that all travelers to Russia must have a valid passport and a Russian entry visa, which must be arranged through a Russian embassy or consulate prior to your arrival. An entry visa cannot be obtained at the Russian border. We can provide you with visa support documents for a one-entry tourist visa valid for the period of your stay at the Sheraton Moscow Sheremetyevo Airport Hotel only.

The hotel is not able to provide visa support to citizens of some countries. For more information, please contact the hotel reservations office.