Guests must be 18 years or older with photo identification to reserve a room.
Connecting Room Policy
We are pleased to accept requests for connecting rooms, subject to availability. If you wish to guarantee a connecting room, a fee of 50 USD per room per day applies. Please contact the reservations desk at (808) 921-4646 to make your request.
Extra Bedding Policy
It is our pleasure to offer rollaway beds and cribs, subject to availability. Fees may apply.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
The resort does not maintain a waitlist.
Check-In & Checkout Policies
Early Arrival Policy
We are pleased to offer early check-in, subject to availability. Fees may apply.
Early Departure Policy
Departure dates are confirmed upon check-in. Guests departing prior to their scheduled departure date may incur a charge of up to 100% of the confirmed length of stay.
All guests are required to present valid state or federal government-issued photo ID upon check-in.
Late Checkout Policy
Late checkout is available, subject to availability. Fees may apply.
The resort is compliant with ADA. ADA compliant guest rooms are available.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Package Handling Policy
There is a package handling fee for all incoming and outbound packages. Please contact the resort directly for the exact fee.
Pets are not allowed.
Health & Well-Being Policies
All guest rooms and public spaces are 100% non-smoking. A 200 USD cleaning fee will be charged to any guest who violates the smoking policy.
Check cashing services are available to guests who present a major credit card and valid photo identification. There is a limit of 200 USD per day.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Resort Charge Policy
A daily fee of 26.04 USD per room includes:
Toll-free and credit card calls (up to 60 minutes)
High Speed Internet Access
First night of valet parking
Professional resort photo session and a keepsake 4” x 8” photo