Rated 4,5 out of 5 by 73
Rated 5 out of 5 by Jocke Perfect location and great service
Excellent business hotel in the heart of Zürich. I was particularly pleased by the friendly service in the reception and the quality of the breakfast buffet. Only area of improvement would be a more efficient air conditioning unit in the room - it was a bit too warm.
9 aprile 2014
Rated 5 out of 5 by mo12345 The hotel staff is very friendly!
The check in desk was incredibly friendly and helpful. They made me feel at home and gave great directions. When I arrived fairly late, they kept the bar open a few extra minutes to get me some food and a glass of wine. I really appreciated the staff and just want to thank them for all they did.
10 marzo 2014
Rated 5 out of 5 by Cooper52 Cozy, charming and well located
We stayed at the hotel for two days.
The staff is very courteous and kind.
It is very well located - a walking distance to Zurich main attractions.
The atmosphere is very cozy and charming.
23 febbraio 2014
Rated 5 out of 5 by Ricffm Great hotel that values loyalty
As lifetime Gold member I have stayed in many starwood hotels. The Sheraton Zurich Neues Schloss has received a very nice facelift and rooms are top.
The staff extremely friendly and professional and the hotel upgraded me to a nice junior suite which was very well equiped, very clean and comfortable. Nice to be recognized as a loyal customer.
19 febbraio 2014
Rated 5 out of 5 by Hangzhou This hotel has great staff
I checked in this property at 3am due to some unpleasant experiences with the new Sheraton hotel. Although the SPG platinum service cannot book me the room for that night because all the rooms were sold out, when we arrived, the front desk staff was of great help to find me a room and assured that my family had a pleasant stay. My husband and I are both platinum members so we get used to be taken care of by Starwood. But I have to say that the hospitality and professionalism of the staff are outstanding.
9 febbraio 2014
Rated 5 out of 5 by SHS197 Fabulous experience
Thank you for having made our stay fantastic and for offering us such a warm welcome. Everyone brings Swiss hospitality to life and is a perfect host.
6 gennaio 2014
Rated 5 out of 5 by SwissHospitality exceptional service
This is one of the best and most relaxing stays at a SPG Hotel.
The staff was exceptional assisting me many times renting cars, arranging appointments and being very friendly and honest.
The entire staff at this hotel is to be commended for their caring and making sure visitors feel welcome.
I will always stay at this hotel on my business trips to Zurich.
6 gennaio 2014
Rated 5 out of 5 by HALVES Excellent Hotel and Service
Excellent Hotel and Service, a place to stay and enjoy.
1 dicembre 2013