Sheraton Chicago Hotel & Towers

  • 301 East North Water Street
  • Chicago,
  • Illinois
  • 60611
  • United States
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Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be at least 21 years of age to check in at the Sheraton Chicago Hotel & Towers. 

Rated 3.9 out of 5 by 1396 reviewers.
Rated 5 out of 5 by This hotel has a great location Great location, staff, accommodations. Best Sheraton that I have stayed in. Loved being on the Chicago Riverwalk. The staff was very accommodating and the room very comfortable. Loved the Club Level. July 10, 2014
Rated 5 out of 5 by This hotel is very convenient. Hotel is convenient to Navy Pier, plus very easy to get a taxi to visit the different sites. This is preferable due to high prices for parking at the attractions. Concierge is very helpful and can make reservations for you. One highlight was a restaurant on the 95th floor; had a buffet for $20 plus spectacular views. Concierge made our reservations for 5 of us because they were sold out, but we still got in! The food was great! July 8, 2014
Rated 4 out of 5 by My Sheraton Experience My overall experience at Sheraton Chicago Hotel and Towers was ...okay. The Hotel itself is beautiful and very modernized with touch screen information outlets to gorgeous decor. However, I was not pleased with the cigarette odor that greeted me every time I entered my room. Especially when there were signs that said non smoking everywhere. Secondly, the A/C temperature in my room kept fluctuating. There were moments where I woke up at night drenched in sweat and then there were moments I felt extremely cold. July 7, 2014
Rated 5 out of 5 by BOY HAVE YOU STEPPED UP YOUR GAME My spouse and I spent the 4th of July 2014 in Chicago, we arrived at the Sheraton Chicago Hotel and Towers on Wednesday July 02, 2014. We were warmly greeted by an engaged staff who could not do enough for us. I am originally from Chicago and have stayed at this Hotel many times, I was rather apprehensive to stay at this property since it is a Convention Hotel and service at these types of Hotels can be slow to none. I was very surprised as to how this Hotel has stepped up its game. The staff could not be more accomodating, there was never a line at the front desk and if one was forming someone from the office behind the desk came right out. The Hotel was sold out for 4th of July weekend however you never felt like you were being ignored by the staff or that they were overwhelmed with so many guests. BRAVO Starwood for listening to your guests and providing the best Hotel experience in Chicago !. July 8, 2014
Rated 5 out of 5 by Great - and convenient This was a great hotel for our Chicago conference. Nice ammenities, and close to Navy Pier and Water Tower Place! July 9, 2014
Rated 5 out of 5 by So Delightful - Exceeded All Our Expectations! I can't' say enough about our stay. The check in was a breeze and our suite got upgraded at no charge. The staff, top to bottom was well mannered, friendly and excellent. However, our room was the highlight. Impeccable views of the lake and river with a very spacious suite to enjoy it in! My only regret was that we didn't have more time to stay longer. July 8, 2014
Rated 5 out of 5 by Enjoyed my business stay! I truly enjoyed my one week stay at your hotel. I was there for a convention that included the 4th of July holiday, and found the all the staff (front desk, concierge, housekeeping, catering), and facilities EXCEPTIONAL. I recommend this hotel for business meetings or events. July 8, 2014
Rated 2 out of 5 by Below Expectation When I arrived for my stay on a Saturday morning (around 11am), my room wasn't ready. I understood the 3pm checkin, but still wanted to checkin. A representative at the front desk said he would call me when the room was available, stating he would provide a room with a view of Navy Pier. He didn't call until about 5pm. Once returning to the hotel, the lady at the front desk told me my room was newly renovated, beautiful room, and very romantic. This could not have been farther from the truth! We did not have a view of Navy Pier, complete opposite side of the hotel, the renovations looked incomplete with the bathroom sink not completely set in and the bathroom fan did not work. The picture on the wall rattled with the air conditioner and the television was too small for the distance required to see. Also, the hotel parking garage was full so we needed to park at a nearby garage, which the hotel didn't validate or provide anything for the inconvenience. Very disatisfied with this hotel stay. July 8, 2014
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