Rated 5 out of 5 by Bkbroome Great for QVC guests
The location is convenient for QVC and i prefer this property to the other one that is closer to West Chester. The hotel looks new, the club lounge is nice and the fitness center is great.
I have one complaint. No one ever wants a follow up call from room service. Why do some hotels do this? If there is a problem, i will call them back. Please don't bother me 2 hours after my meal! I am a platinum guest and spend around 100 nights in hotels every year. Only a few hotels do this and it is really annoying.
Other than that, great place and I will stay again and recommend to others.
8 Февраль 2014 г.
Rated 5 out of 5 by ckhunters Great Hotel for Business Travel
I've stayed here at least twice a month for the last year, very constant. Great service and great Family owned Restaurant in the Lobby Called Ralph's of South Philly wonderful food and staff.
3 Февраль 2014 г.
Rated 5 out of 5 by mediatraveler My favorite SPG staff
As someone who travels 200 days a year I truly appreciate hotels such as the Sheraton Valley Forge. The staff is attentive and friendly and goes out of their way to make sure that I have everything for my stay. Mahika, Roman, and James stand out and after my first visit; they were referring me by name and welcoming me back after returning from work. They, along with the rest of the staff are the biggest reason why I stay at SPG properties almost 100 nights a year.
In addition, the rooms are incredibly comfortable and conducive to relaxing and finishing my work.
The only area where I can see that need improvement would be the Platinum Lounge. The "snacks" are a little underwhelming.
Overall, I wish that I could pack up the staff at this hotel and take them with me to every other hotel that I visit.
Thank you for continuing to make my trips to Pennsylvania so enjoyable.
13 Январь 2014 г.
Rated 5 out of 5 by Twinn2013 Excellent hotel with Great Staffs!
Love this hotel, SPG Recognition was excellent from the staffs, they upgraded my room every time I stayed in this Property. Front desk and housekeeping staffs were one of the best staffs that I met in SPG properties. Bravo!
also Free parking.
29 Декабрь 2013 г.
Rated 5 out of 5 by MaidofHonor121 Best staff I've ever encountered
I have been raving about my stay at the Sheraton Valley Forge since I left on Monday. The front desk staff is absolutely phenomenal and helped with every single thing I threw at them with smiles and genuine interest in helping me. The servers and bartender at the wedding were also spectacular, and every other staff member I encountered had a very good attitude and smiled from ear to ear when passing by a guest. Beyond that, the rooms are very, very nice, and very clean! This is wonderful hotel!
5 Декабрь 2013 г.
Rated 5 out of 5 by JackL Always great service
I'm frequent traveler around 250 nights a year and I'm staying at this hotel since they open for business purposes (tried few others in area, including downtown and I'm often in NYC, Miami, Orlando, LA, San Francisco, Chicago). So far this is the best business centered hotel I stayed and definitely the best Starwood hotel in Philly area. Besides the obvious that rooms are always nice and clean I'm impressed how greatly it is managed. It is always fully booked, but I don't remember that I ever had to stay in line for check in/out, front desk is always helpful with any needs I have (mail/packages, scanning documents, room preferences, food preferences and other small needs). I'm always welcomed and staff always remember my name (even new staff is prepared), It is really greatly managed by Roman and James, Kelly are always very nice. I'm truly impressed!!!! Lounge have great food, internet is very fast, there is great restaurant (Chicken Parmigiana is my favorite), great service on breakfast !!!
5 Октябрь 2013 г.
Rated 5 out of 5 by WET22 Exceptional front-desk
Checking in with James at the front desk was a PLEASURE. Bright, knowledgible, personable, and informative. Later contact reinforced his positive attitude and concern for the guest. He is a keeper.
22 Сентябрь 2013 г.
Rated 5 out of 5 by Chase1 Second Home
As a consultant, I stay in hotels 4 days out of the week. I stayed here for 6 months and I really liked the hotel. The entire front staff, and especially James, is phenomenal. Every Monday I was greeted by name and felt like I was coming home to my second family. And the woman in the Platinum lounge, Salome, was a real pleasure, I enjoyed speaking with her every evening.
The hotel is brand new and in a GREAT location by the King of Prussia mall right off of the highway. I've stayed in hotels across the country, and this is definitely one of the more memorable hotels.
And the Italian restaurant in the hotel is great as well!
This is just overall a nice hotel.
17 Сентябрь 2013 г.