Rated 4 out of 5 by Peachi40 February Stay
The only negative I had was there was no hot tub at the poolside. Everything else was good.
February 26, 2014
Rated 5 out of 5 by FarmerBill Well planned layout.
From elevators to various in house facilities, the various locations are identified and have easy access.
February 24, 2014
Rated 4 out of 5 by LittleRascal Comfortaable bed and quiet room
Overall this is a good place to stay. There are however a couple of areas that need improving. First is the lighting in the room. is poor. Second it is a long walk to find ice and vending.
The staff was great and overall staying here was a good experience.
February 10, 2014
Rated 1 out of 5 by Jamie5 Bad experience
My room had an air conditioner that rattle and kept me up all night I asked for wait up call, twice, and never got one. I would have complained more, but another party in my group had same issues and went to four different rooms and then just gave up. I will never stay here again
February 16, 2014
Rated 3 out of 5 by BigBill Qualified Review
Good for families and roadside travelers, this is one of the lower end Sheratons that needs work. New in the building for a year, drinks served awkwardly, lounge basic but no alcohol (wines, etc.). Platinum recognized and Jr. suite given with acces, but facilities marginal. It was annoying to get an up whisky in an eau de vie glass, very odd. Very mixed bag.
January 27, 2014
Rated 4 out of 5 by BigBill Revisited/revised
This hotel has a great front desk which as I checked out changed my mind by really listening. They seemed very willing to adapt to constructive criticism, the hotel is really a lot like a the junior place with the compass (I can't mention?), but it is newly opened non-luxury Sheraton. Don't expect a luxury experience but a solid experience, yes. For golfers, it is only an hour drive from the new hot golf place (can't mention the name, it seems) in the sticks, a big plus as you have reasonable access to all Tampa has to offer -(I guess I can't say which places) ...
January 30, 2014
Rated 2 out of 5 by Nicki432 Bar staff needs improvement
The woman at the bar wasn't very welcoming. We waited at the bar for a few minutes before having to ask her to bring us menus. We weren't offered any water or asked if we would like anything to drink. Once again, we had to ask her. Our food was given to us in to-go containers when we wanted to eat it there. Lastly, she didn't even hand us a pen when she gave us the bill and then went into the back for quite a while.
January 5, 2014
Rated 2 out of 5 by TVDad Nice and NOISY
This is a lovely hotel with two exceptions that prevent me from recommending it to anyone.
CLIMATE CONTROL: On one of Florida's coldest days of the year, the temperature in the lobby and hallways was in the low to mid 60s. The front desk staff had three portable heaters set up to stay warm. If the employees are uncomfortable with the temperature of the facility, there's a good chance the guests are too!
PET PROBLEMS: This is a pet friendly hotel, which is fine if the pets are quiet. I stayed on a floor right next to two rooms where small dogs were barking across the hall at each other until well after midnight.
Security was called, identified the problem, but could do nothing because the pet owners were out. Security's presence in the hallway actually increased the barking!
I mentioned this at the front desk the next morning. They were apologetic, but could offer nothing to compensate for a very poor night's sleep.
One solution could be to designate one floor for dog owners. Don't put other guests on that floor.
Until this problem is addressed, anyone staying here risks a very bad night's sleep.
February 10, 2014