Rated 5 out of 5 by FarmerBill Well planned layout.
From elevators to various in house facilities, the various locations are identified and have easy access.
24 de febrero de 2014
Rated 5 out of 5 by TheBros007 This hotel was clean and staff professional
Got to hotel at 8:30 PM and was greeted by a professional staff at the front desk. The pre-arranged reservations were ready for me; no last minute changes or delays. Room was very clean, bathroom spotless. went to bar for late night dinner; food came fast and was very good. All staff encountered was very friendly and helpful. I will stay at this hotel again upon my return trip to Florida in January '14.
18 de diciembre de 2013
Rated 5 out of 5 by NadaBing Great Honeymoon Spot
This resort and the staff were absolutely fabulous. We are a pair of newlyweds, on our honeymoon, and the staff made it an extremely pleasant experience. Thank you so much for the amount of customer service training they must all receive to have such consistent standards across the board. Great Job, Starwood!
11 de diciembre de 2013
Rated 5 out of 5 by DJandLL Awesome Staff and Great Service
We recently stayed here for 5 days for our sons wedding. From the moment we checked in until the minute we checked out I have to say that the staff right down the line from the Front Desk on through to the Bar, Restaurant, Maint. and Housekeeping went above and beyond the call of duty to make our stay pleasurable and effortless!
We will definitely stay here again!
11 de diciembre de 2013
Rated 5 out of 5 by Junyorgdn1 COMMENTS
I GAVE YOU GUYS GOOD SCORE BECAUSE I DONT WANT TO NAIL YOU GUYS BUT Honestly i'm not that type to complain about housekeeping since i'm an Assistant Director of Housekeeping myself but unfortunately the room wasn't clean up to Sheraton Standard. dust all over the unit hair in the sink bed wasnt made properly come on guys there rooms are not even villas the supervisor cannot even take time to inspect the villa? wwaaw.
2. they charged my credit card everytime i used the internet so i have to call everytime im using the computer then i have a bill of $116 but the charged my account $142 please check on that. because this was not a good experience at all.
6 de diciembre de 2013
Rated 5 out of 5 by SFLaura awesome upgrade
I was staying only one night with my 2 kids. We were upgraded for free, which I didn't know it included so much until we got to the 5th floor club level. In the club room, were snacks and drinks waiting for us. We helped ourselves, and I had to stop my kids from taking to much. Had a great night sleep, since the bed was comfortable, and it was quiet. The next morning, the breakfast in the club room was perfect for us (included in upgrade), and actually had our favorite oatmeal, maple brown sugar. We left with some snacks and drinks for the road, and we were very pleased with our stay. I would go back again for the location near the highway and close to family, all the perks of the upgrade, and free/easy parking. I have stayed in the city at two spg hotels there, and I'm glad I chose to go to Tampa East instead!
1 de diciembre de 2013
Rated 5 out of 5 by PWigmore Best starwood hotel in Tampa
I have stayed in every tampa starwood property and this one is by far the best. The location is a little out there, but traffic wasnt too bad given the transit options. Renovated room, good club lounge, and great staff. Only complaint was the hot water was off for a bit, but was fixed awhile later.
13 de noviembre de 2013
Rated 5 out of 5 by Gwen55 clean, comfortable convenience
If I could have gotten the bed in my luggage, I would have brought it home with me. Super Comfy! The staff was prompt, courteous and exceeded all of our needs. Much thanks to Alexis who suggested that we upgrade, and it was well worth the extra cost! The heated pool was fantasic!
4 de noviembre de 2013