Sheraton Silver Spring Hotel

  • 8777 Georgia Avenue
  • Silver Spring,
  • Maryland
  • 20910
  • Estados Unidos
  • Mapa

Tarifas y habitaciones

  • Para hospedajes de más de 90 días, llame al 866-539-3446.
  • Solamente puede reservar con 550 días de anticipación.
  • Vuelva a revisar las fechas.
1 habitación 1 habitaciones , 1 adulto 1 adultos , 1 niño 0 niños
Rated 3.7 out of 5 by 183 reviewers.
Rated 3 out of 5 by Not For Experienced Travelers This hotel may be fine for those who stay one or two nights or are in for a conference, but for travelers who need a place they can call a home away from home while they are traveling constantly…then NO! Over my past 3 visits here, I have experienced the lack of reliable elevators, which have taken as long as 8 minutes to arrive! The club lounge is not monitored, nor restocked throughout the morning or evening meals. The food runs out before 7:30 am and is not filled up again. By 6:30 pm, most or all of the food is gone and so is the water! I know they are currently working on fixing the 3rd elevator, but I still do not think it will increase the speed or the efficiency…they are just reallllllyyyy slow elevators! June 24, 2015
Rated 1 out of 5 by Awful THis hotel needs to be refurbished from top to bottom. It is an eyesore and does represent the true brand called Sheraton. Worse experience! June 2, 2015
Rated 5 out of 5 by Winnie was amazing! Winnie at the front desk went above and beyond to make me feel like a valued guest. When my room was not defeathered in time, she picked up my tab in the bar and let me know when it was available. May 27, 2015
Rated 2 out of 5 Poor experience Very poor experience staying here for a conference. Unresponsive staff (two hours to get food), slow and often unfunctional elevators (had to make several trips to the 12th floor by stairs), poor wifi capacity (it was a struggle to stay connected; was charged for room wifi too, even though was explicitly told at check-in that charges would be refunded as an SPG member). The hotel is dated in many ways... and feels it. April 23, 2015
Rated 5 out of 5 by first time stay I found the staff very helpful and accommodating. We had trouble with the phone and within 5 minutes someone came and fixed it. The room was quiet and comfortable. We ate at the Mika restaurant and found the staff very helpful and friendly. The food was quite enjoyable. It was a quiet and relaxing atmosphere. I would definitely recommend this hotel to someone else visiting the area. April 9, 2015
Rated 3 out of 5 by Great front desk, Staff at bar lounge needs improvement. I stayed at this hotel for the first time. I was pleasantly greeted at the desk and had great friendly service. I went down to the bar to sit and eat instead of venturing outside. There were two bartenders, one of which did not even acknowledge my presence at first. I sat down and was told I would be given service at the table. I sat for 15 minutes before anyone came over, they gave me water and a menu and did not even ask if I wanted something to drink. I then had to get up to go to the bar to ask to order food. When the food came, it was warm and should have been cold. I imagine it sat under the heat lamp too long. Warm shrimp cocktail is not appealing. I asked the bartender for more water and he took the glass and brought it back without saying anything to me. When my main course came out it was very overcooked as it was probably also sitting under a heat lamp too long. They only had two customers at the bar and were extremely unattentive. I was very upset by the service in the bar lounge. I would not come back because of that reason. The hotel room was clean and the bed is comfortable. Thank you. March 25, 2015
Rated 3 out of 5 by Good Stay, Terrible food and customer service I must stay here because of work. While the hotel is comfortable, the food and food service is horrific. It was so bad I was compelled to talk to the hotel manager. He gave a lot of excuses and told me they know the problem and need to improve. So time will tell if it improves. February 28, 2015
Rated 1 out of 5 by Never Again I am a Starwood Platinum member and stay at a wide range of properties in Canada and the US primarily. In a nutshell: 1) The hotel is extremely dated and looks stuck in the 70's. Worn, tattered and in need of updates at every level. 2) Check in was slow but adequate. The clerk apologized and indicated he would upgrade me. It was late and I just wanted a good nights sleep. I went to the room which was essentially two rooms. It was freezing...I don't mean was 57 degrees! I turned on the heat in each of the two rooms which had the old side heaters. I put extra blankets on the bed. My sleep was interrupted by loud knocking in the heater s...all night. By the time morning came it was still only 65 degrees...that is on my 3.5 hours sleep. 3) There was no hot water in the room...ran the water for 10-15 minutes, still ice cold. Took my army shower...great way to start the day. Called the desk and clerk said sorry, did I run the water. Then he offered my some consolation points and didn't offer another solution. I could go into other small details but this is a mediocre property that I would never stay at again. January 9, 2015
  • 2015-07-04T13:51:12.108-05:00
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