Rated 5 out of 5 by NAIM13 GREAT LOCATION
FRIENDLY EFFICIENT STAFF, GREAT ROOM, FOOD GREAT. MORE ATTENTION COULD BE PAID TO EMPTYING TRASH CANS IN THE LOBBY AND DEBRIS ON THE FLOOR. AS MANY STAFF MEMBERS AS WERE WALKING AROUND, IF THEY ALL WOULD LOOK DOWN AS THEY WALK THRU AND PICK UP WHAT THEY SEE THE PLACE WOULD BE SPOTLESS, EVERYONE SHOULD BE RESPONSIBLE FOR REMOVING TRASH AND DEBRIS NOT JUST HOUSEKEEPING AND MAINTENANCE,
June 28, 2016
Rated 4 out of 5 by amstar Good experience
Staff Nene was really really nice. She helped us in all our needs. Location was great, close to the metro and the nice mall with lots of great food choices. Rooms looked outdated though and carpet needs to be changed. Love that there is a free shuttle to and from metro, one driver did not have good costumer service though and made us wait a long time for pick-up after a long day in the Washington area. But overall, made our long trip from NJ nice and comfortable.
June 20, 2016
Rated 5 out of 5 by Kroadwarrior Great choice for all travelers
This is a nice hotel with very friendly staff. You have all the amenities that you'd want. I especially like the large spacious well equipped gym.
June 10, 2016
Rated 2 out of 5 by Notgoingback2 Unsatisfied
The room had multiple areas of raised carpet that was worn. There was an area on the wall were there was missing artwork and only the hooks that once held it there. The maids only stopped by my room once, were all I required was some towels, but the next day I wanted service, but they never showed up. The bartending staff was slow and unresponsive.
May 30, 2016
Rated 5 out of 5 by Matkadwa good value for leisure travel to Washington DC
Enjoyed the location, close to the Metro stop and free shuttle within 3 miles. Especially enjoyed the club lounge option which included daily breakfast, all day snacks and beverages, evening hors d'oeuvres, wine and beer. Breakfast hot foods sometimes not very warm, but tolerable. Very helpful and friendly staff, reasonable parking fees. Great selection of restaurants in downtown Silver Spring. Bathroom quite small and water temperature while showering sometimes not very warm. Would use this hotel again.
April 3, 2016
Rated 3 out of 5 by ScootBoot This hotel has nice workers
The hotel is well kept, very clean & organized; very friendly staff who pretty much catering to your every need!!
~ Thanks for everything ~
February 15, 2016
Rated 5 out of 5 by CambridgeTraveler Unparalled Service, Modern Architecture, A Wonderful Stay
From the initial check-in experience, to the upgraded room provided, to the consistently exceptional interactions with staff and amenities, this hotel really shines. I'd suggest top 5 hotels of all time, with regards to overall experience. Wish it were closer to a metropolitan city, would make for a great getaway.
December 21, 2015
Rated 2 out of 5 by Mate1 Front Desk Clueless
Nice place. Staff friendly but so are they at McDonalds.
December 17, 2015