Sheraton Shanghai Waigaoqiao Hotel

  • 28 Jilong Road,
  • China (Shanghai) Pilot Free Trade Zone
  • Shanghai,
  • Shanghai
  • 200131
  • China
  • Map

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Family Plan Policy

Children who are 17 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways and child rollaways may incur extra charges. Cribs are available in all guest rooms free of charge.

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room. A guardian must accompany minors.

Rated 4.2 out of 5 by 9 reviewers.
Rated 5 out of 5 by Excellent hotel Excellent hotel. Perfect facilities. June 22, 2014
Rated 5 out of 5 by Excellent Hotel Excellent Sheraton Hotel!! June 21, 2014
Rated 3 out of 5 by Good & Bad I stayed in this hotel to celebrate New Years with my fiance, we booked a premier suite for 2 nights. The hotel had some strong sides but surprisingly very bad sides to it too. The Pros: ~The hotel design is nice and the interior environment looks good. ~The staff was generally quite friendly and always smiled at us. ~The room was large and clean, quite convenient honestly. ~Staff was knowledgeable with the English language, better than what I have expected. ~The happy hour was fun, free alcoholic and non-alcoholic beverages, who could say no to that? The Cons: ~Air conditioner (Cold air) did not work in any room across the entire hotel. ~Some rooms were extremely hot (28 degrees Celsius) ~The Breakfast and Dinner buffet was quite expensive while the food was quite bad (You don't get what you pay for) ~The beverages in the mini fridge weren't for free while there was no sign indicating so, the beverages cost 40 RMB in the hotel while a store nearby sells the same for 4,5 RMB. ~Nothing interesting outside the hotel. ~We had to sleep in a hot room for the whole night, switch room to a less "hot" room, pay for drinks we assumed to be complimentary. All that without receiving any type of compensation. ~Nobody informed us of breakfast hours, dinner hours, happy hour, pool location and prices. ~The TV in the 2nd suite did not work, couldn't change the volume and buttons from 1 through 4 did not work. ~At the check-in and check-out nobody recognized me as an SPG member and I was almost charged for the room in Cash while I booked with points. Honestly the Air-conditioner and Food quality is what upset me most, we stayed for 2 nights and had to switch rooms and were unable to sleep during the night. Based on that I would not recommend this hotel to my friends especially because a suite in such an expensive hotel doesn't have an Air-conditioner and lacks proper compensation for dissatisfied costumers. I have been to cheaper SPG hotels in Shanghai and Beijing and they were far better than this one. January 1, 2014
Rated 4 out of 5 by nice hotel except location This hotel locate at waigaoqiao, shanghai free trade zone gate 4, 1 hour away from city. hotel room is spacious and clean, luxury modern Chinese style. very good for the people who has business trip. May 14, 2014
Rated 5 out of 5 by Service good for Chinese restaurant associates I have dinner in the Chinese restaurant, staff treats me very well, good manner. April 29, 2014
Rated 5 out of 5 by Perfect Business Hotel This hotel does all it needs to and more for business travellers. Great rooms, and facilities, but a long drive from the city itself, and few if any local attractions within walking distance for genuine tourists. April 19, 2014
Rated 5 out of 5 by Far but good hotel Very far from the city center. The hotel is quite new and staffs are friendly. I may stay here again if I have business nearby. April 13, 2014
Rated 5 out of 5 by Premier suite The junior suite i was supposed to stay does not come with a living room so upgraded to a premier suite with only 1500 points. A pretty good promotion. The only thing that was not up to expectations was front desk did not know that I was a SPG member and was asking me questions on why I requested an upgrade etc. Not very professional when I book through the SPG website. April 28, 2013
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