Rated 4 out of 5 by 4
Rated 4 out of 5 by renan27 Hotel number 10, Wifi number 3
This is a very good hotel both for business or leisure. The staff is really responsive and the SPG benefits are respected.
The only downside is the internet access, as I'm staying for long periods I came to realize that the internet at some days (when the hotel is full) is really bad. Bad in the sense that it totally doesn't work at all.
October 15, 2014
Rated 3 out of 5 by RafKam Teething Problems
This is the best hotel in Vitoria, which is not much since there aren't any other international chains here at the top end. The hotel is big and comfortable, with a perfect location and great views.
This hotel has only recently joined SPG, and I believe the front desk needs some training when it comes to status recognition. No special treatment, no upgrades, no thank you for your loyalty. First room we were given had a strong smell of mouldy carpet - I cannot understand why they keep fitting tropical beachfront hotels with carpets. It's just asking for trouble.
The room itself is large, features a new, large-screen TV, and has a decent sized bathroom, and comfortable beds.
The facilities are nice, with an attractive lobby, rooftop pool, and fast elevators. Breakfast is included, and it is a good spread, of decent quality with egg and tapioca station. However, they are clearly understaffed, with tables not being cleared too efficiently, so you have to hunt for tables. We did try the feijoada on Saturday which was nice and decent value too.
Location is great, in the upmarket neighbourhood of Praia do Canto, a 15 minute walk to a large mall in one direction, and to a cluster of bars and restaurants in the opposite direction. It is also convenient for the airport.
Not spectacular, but then, the choices in Vitoria are few and far between.
December 16, 2013
Rated 4 out of 5 by Araujo Excellent location
average breakfast but very good feijoada on Saturdays. Pool on a top floor is a great feature on this hotel. Beachfront location and 25minutes from airport. Front desk staff could improve regarding recognition from SPG members. Quality supervisor from hotel did a great job once we request a crib from my child.
Did not have a chance to get in on executive lounge since they were not open during my stay on November 30th.
Overall I had a great stay.
December 13, 2013
Rated 5 out of 5 by John23 beautiful Hotel
In front of the beach. Very well located this confortable and luxury Hotel has all rooms with ocean view. This is the best choice in Vitoria! very high speed wi-fi.
July 31, 2012