Announcements & Policies

Guests must be 18 years or older with photo identification to reserve a room. Guests under the age of 18 must be accompanied by adults. The hotel respectfully reserves the right to check photo identification.

Hotel features a limited number of connecting rooms. For connecting room requests, please contact the hotel directly by phone or email reservations.singapore@stregis.com.

One crib is permitted in all rooms. Rollaway beds are limited and cannot be provided for Executive Deluxe Rooms. 

Rollway beds are available for a daily fee. Please contact the hotel for availability and for additional information.

No extra charge is applied for children under 12 years of age when using existing bedding.

Children who are 12 or younger sleep for free in the existing room bedding. Child rollaway beds and baby cribs are available at no additional cost and are based on availability upon arrival. Room rates do not include breakfast for children. This will be chargeable upon consumption.

The maximum number of guests in each room is either:

• two (2) adults and two (2) children under 12 years of age or
• three (3) adults

An extra bed can be provided for the third guest. However, extra beds are subject to availability upon arrival.

A surcharge for the third adult will apply regardless of whether or not an extra bed is required.

The hotel is pleased to accommodate complimentary early check-ins between 10am and 3pm, subject to availability at the time of arrival. Check-ins between 6am and 10am will incur a fee of 80% of the nightly room rate. Check-ins before 6am are subject to a charge equal to one night.

An early departure fee may be imposed on guests departing prior to their scheduled departure date. Fees may be up to 100% of the confirmed length of stay. Please contact the hotel for further information.

A late check-out may be available for guests desiring this service. Guests should contact the Front Desk at least 24 hours prior to departure, and will be assessed a 50 percent room charge for checking out between 12pm and 6pm and a full day room charge after 6pm.

Three non-smoking guest rooms have been designed to be accessible to guests with disabilities. These rooms are subject to availability at the time of booking. Each has a wheelchair-accessible bathroom with shower handrails and an alarm system. A wheelchair and an anti-slip mat are available for usage on the premises.

Guests must be 18 and over to enjoy alcohol, and The St. Regis Singapore reserves the right to check for valid identification.

The minimum age for Remède Spa treatments and access to the wet lounge is 18 years.

No pets are allowed in the hotel.

For the utmost privacy and comfort of all guests, noise level is to be maintained at a minimum. Parties and private events of any kind are strictly prohibited in all guest rooms and suites. Kindly contact our events and catering team to assist you in organizing an event in any of our venues or event spaces.

The St. Regis Singapore offers one designated smoking floor.

There are no check cashing or cash advance privileges available at The St. Regis Singapore.

Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.

Gift Certificates can be purchased in denominations of 50, 100 and 500 SGD. Please contact the hotel for further information.

Guests must be 18 years of age or older to check-in at The St. Regis Singapore. A third party does not have to be present to pay for a room with credit card however an authorization form must have been signed prior to arrival.

Persons 12 years and older will be charged as adults.