Rated 5 out of 5 by Karlman20 Butler Staff Went Above & Beyond
From stepping in the front entrance and being greeted warmly by the staff until walking out the St. Regis provided every want I had, sometimes before I knew I wanted it.
The best part of the stay was the ocean front day villa. If you are planning a day at the beach this is the way to go. Phillip V our butler was the best part of our trip with warm funny stories every time he came to check on us as well as taking care of our every want and need. He will be one of the main reasons we'll be back and make sure to get a villa on our next stay.
February 7, 2016
Rated 4 out of 5 by SRLG Hotel met most expectations
The butler and concierge services are outstanding. They met every expectation-more in fact.
January 19, 2016
Rated 5 out of 5 by Doctor70 The Best Hotel in Miami
The service is excellent; the room is huge and comfortable and quiet; the amenities are superb.
I hope to return again and again
January 13, 2016
Rated 4 out of 5 by SAKH Very nice resort, but not perfect
Beach area very nice, but could not get help to enjoy it, and gave up, no one in charge to help. We used family pool, a little small and no jacuzzi, but very nice, and good service. Room was very nice, some minor issues. Food better than the restaurants across the street. Everything else perfect.
January 8, 2016
Rated 5 out of 5 by JMR2011 Wonderful Property
The St. Regis Bal Harbour is a first class hotel. The rooms and common areas are immaculate. What sets it apart from other properties is the service. Some team members that stood out were Fredrico our pool attendant, Livingston at the front desk, Salih at breakfast, and Natasha at BH Burger Bar. However in terms of service there is good there is great then there is Rodrigo Garcia Falcon the pool and beach manager. He just went above and beyond to make sure we were happy on multiple occasions. We let one of the hotel managers know and he called Rodriguo their "Rock Star" and we know why. We stayed a total of 5 nights this trip. We stayed 2 nights at the hotel about 2 years ago. The BH Burger Bar is a really great addition for a more casual meal. We also loved taking out bikes to ride along the beach. The breakfast portions are very generous and the fish tacos at fresco by the pool were a great light lunch. We went to south beach one night for dinner which as about a $75 cab ride round trip. However there are excellent restaurants at the bal Harbour shops right across the street or at the hotel.
December 24, 2015
Rated 5 out of 5 by jomagu Excellent Facilities
Beautiful property to relax and enjoy the beaches
December 14, 2015
Rated 5 out of 5 by Olek Great Hotel - Some Noise
Its a great facility with great services. Only issue is that on Saturdays during the day you might have the bad luck that one of the owners decided to work on their unit and the noise might be a terrible killer.
December 8, 2015
Rated 5 out of 5 by Joseph12345 Unique Hotel,Great Experience,Excellent Service!
I was really pleased with everything !beautiful hotel,great location,amazing service!I will definitely come back.
December 7, 2015