Rated 5 out of 5 by Nick The room is super big
The hotel's room is very big (around 70-80 square meters), it comes with a nice view balcony. The breakfast is outstanding. We quite enjoy the stay.
17 aprile 2013
Rated 5 out of 5 by hEnRy327 What an exprience ~~
what else you can ask for
but the check in counters are always busy ....
last but not the least
being SPG platinum members......
got upgraded to ROYAL VILLA for the 1st stay and OCEAN suite for 2nd time ........
l O v E .....SPG
2 aprile 2013
Rated 5 out of 5 by dpaul Great service, very friendly staff
Staff are very friendly;butler service is superb. The best hotel in the area to stay if you care about the service you receive.
Waiters (waitresses) in the restaurant looked a bit tired, not as friendly and considerate, but they are dealing with a very demanding Chinese crowd.
The only drawback is the beach is not as good as other places, such as Sheraton and Hilton. Certain segment is rather rocky. However you get a much quieter corner of Yalong Bay.
6 dicembre 2012
Rated 5 out of 5 by JuliaVictoria fabulous and perfect in a year
First important to say, that we visited Yalong Bay for the 6-th time and first - St. Regis. Location is beautiful and quiet, huge territory, perfect rooms and sure service level is increadible. However, there was a feeling, that the hotel is very young and there are much to do. I just would like to give some notes for the managers and guests who will stay in the hotel.
Hope, the pool near beach is already constructed (during our vsit there were great construction works ongoing - noisy, a little dirty). Haven't found toilet on the beach - it's strange ;) You have to go to the swimming pool area.
Not so many trees and bushes (or they are very young): it's very hot during the day walking through the territory (for ex. from pool to the beach), because the re are no shadows.
The sun beds on the beach in such exclusive hotel might be a little bigger...
Pool territory is beatiful with 4 levels and water falling from one to one, but the depth in all pools is no more than 1.3 - 1.6 metres. For me it is awful and not attractive. As a result the water in the pool is rather warm and no interest to swim in.
We were shocked to know Lobby bar is open until 11.30 PM. I have no reason why should it close so early.
All the other is absolutely perfect: the biggest and perfect equipped rooms, very kind and responsive personnel, really diving the guests desires. That was a very pleasant stay and we do hope to come back!
8 ottobre 2012
Rated 5 out of 5 by Benjaminli Excellent stay in St. Regis Sanya
Best location in Yalong Bay, nice view, excellent room and services. I definitely will return soon.
13 settembre 2012
Rated 5 out of 5 by SFedward Great Vacation Experience!`
Sunny (General Manager) and his staff took great care of us during our 3 nights stay at the resort during the busy Qingming holiday weekend.
As a 15 year SPG member and the past 7 years as a Platinum member, they upgraded us to a Beach Villa despite us staying this time solely with points.
This hotel is new thus not everything was working like a well-oiled machine but it is clear that in due time, it will be the best resort in Hainan.
4 aprile 2012
Rated 5 out of 5 by iaaylz A Very Enjoyabl Experience When You Come With the Right Expectations
The hotel is nicely located at the west end of the famous Yalong beach, and it’s adjacent to the marina and yacht club. The guest could potentially arrive via waterway if needed. There are well appointed sun beds, cabanas, as well as nice decks, pathways, etc. along the private beach of the hotel. The hotel gardens and villas are marvelously designed. There are swimming pools all around. One of the large pools was heated to 30°C which makes it very comfortable to swim even in the coldest days. The only thing that makes this hotel looks somewhat lacking the St. Regis classiness was those bright yellow colored multi-story columns on the main building and wings.
There are many staffs on the property, and all of them are very friendly and eager to help. You may get 3-4 different people helping but wouldn’t know who suppose to be your butler. I was disappointed that on the day of departure, someone at the front desk rang me at around 2pm (woke me up from my afternoon nap) asking me to check out, disregarding the fact that I was confirmed to check out at 4pm.
Guest rooms are quite large and very comfortable. In room amenities are exactly what you would have expected from a St. Regis. However, privacy could be tricky. From your patio, you may get not only have a good view of the ocean, the garden, the pools, but also a very clear view of some other guest rooms. Since the bathtub is located on the patio through transparent glasses, you could enjoy a nice ocean view while taking a bath, however, only if you don’t mind showing off yourself to others at the same time.
Be careful when using the glass teapot in your room. The stainless steel lid does not have a knob on it, by design. So it’s a challenge trying to open it to add hot water when the teapot is already hot. I raised this issue to one of the managers already and he acknowledged the problem and promised to address it in the near future.
Breakfast at the Social is very nice. Try to get a table outside. Sitting in the morning sun with water fountains around you is a real delight - you will also have a great view of the ocean and the palm tree lined garden. Just to level set the expectations – it’s a buffet breakfast with a variety of selections as would expect from a St. Regis, but there is nothing outstanding as far as the food itself is concerned.
Fine dinning at the Driftwood Seafood Restaurant is highly recommended. This restaurant is at a separate structure near the beach. All the key ingredients were imported from different places around the world, and the head Chef is a German. This restaurant really exceeded my expectations. The food is absolutely excellent and the restaurant manager is very attentive.
The hotel is designed to be kids friendly - playground and Children’s room are very spacious and with abundance of materials that could keep the little ones entertained.
Overall, with some fine tuning, I believe this hotel could be one of top three most exquisite hotels in Sanya. I would recommend this hotel – just come with the right expectations.
20 dicembre 2011
Rated 5 out of 5 by KCYH The best location on Yalong bay
The St Regis Yalong Bay is probably my favourite hotel in Hainan so far.
It has the perfect location because its on the end of Yalong Bay and is right next to the mountains separated by a lot of palm trees from the resort next door. It also has a marina in the back which means the hotel is surrounded by water.
I stayed in their marina view room which is the standard there and it was very impressive. When you step out onto the balcony you have water and mountain views. The room has a bathroom that is nearly half the size of the entire room itself! The in room sound system with iPod dock was very good too, it actually has a sub woofer built into the cabinet with two speakers and since no one was around I turned it up pretty loud. The internet was free.
The butler service is available for all rooms, you have a butler window next to the door. You can leave your laundry or shoes in there, press a button, they will clean and polish everything then return it without disturbing you. My butler even went to the city and bought me a specific cold medicine on her day off which shows how good the service really is.
19 dicembre 2011