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  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.

If you are traveling by car, please see driving directions, from the airport or any other location.

Getting Here

Airport

New Chitose Airport (CTS)

Travel Distance: Approximately 104.61 km/65.0 miles

Options for getting to and from the hotel include:

Kiroro Green Season by Cool Star
  • 3,200 JPY; one way; same price for adults and children
  • 2 Hours
  • From May 8 - October 27, 2018, the bus is available each day.

    Reservation URL:

    • English: www.access-n.jp/summer2018/en/kankou_shuttle/detail/post_3.html#000584
    • Japanese:  www.access-n.jp/summer2018/kankou_shuttle/detail/post_3.html#000584
Taxi
  • 25,000 JPY; Price may vary depending on the taxi company.
Rental Car
  • Fees vary based on vehicle selected
  • Hours vary

  • 90 minutes
  • A variety of rental car companies are available at the airport offering an assorted selection of vehicles to suit your needs.

    Nippon Rent-A-Car offers special rates when resort guests make reservations at www.nrgroup-global.com/en/campaign.

Hokkaido Access Network
  • 4000 JPY per adult; 3000 JPY per child; fares are each way
  • Winter period: six times per day; spring period: three times per day

  • 2 Hours
  • During ski season, the Hokkaido Access Network Resort Liner provides transportation to and from New Chitose Airport (CTS).

Jumbo Taxi
  • Flat rates start at 29,000 JPY
    • Hours of operation: 24 hours

  • 100 minutes
  • Flat-rate jumbo taxis are available to and from the airport. Reservations are rquired at 

    English: https://jtbtaxiplus.com/trips?afc=sheratonhokkaidokirorocojp&lang=en

    Japanese:  https://jtbtaxiplus.com/trips?afc=kirorohokkaidocom

Railway

Otaru Chikko Railway Station

Travel Distance: Approximately 28.0 km/17.4 miles

Options for getting to and from the hotel include:

Otaru Chikko Winter Bus
  • Adult - 700 JPY; Child - 400 JPY; Fees are one-way.
  • 40 minutes
  • Available for travel from Otaru Chikko Railway Station during winter season.

    Reservations are required.

Otaru Chikko Green Season Bus (complementary)
  • Complimentary
  • 40 minutes
  • Service is available May 7 – June 30 and October 9 – 27, 2018

    Reservations are required at:

    • English:  www.access-n.jp/yoyaku/redirect.php?ag=3736&m=4
    • Japanese:  www.access-n.jp/yoyaku/redirect.php?ag=3736&m=0

Otaru Chikko Green Season Bus
  • One-way; Adults: 900 JPY; Children 500 JPY
  • 40 minutes
  • Service is available from June 16 to October 8, 2018.

    Reservations are required at:

    • English:  https://www.access-n.jp/yoyaku/redirect.php?ag=3736&m=5
    • Japanese:  https://www.access-n.jp/yoyaku/redirect.php?ag=3736&m=2

Taxi
  • Approximately 6,000 - 8,000 JPY
    • Hours of operation: 24 hours

  • 40 minutes
Otaru Station

Travel Distance: Approximately 30.0 km/18.64 miles

Options for getting to and from the hotel include:

Winter season Chuo Bus
  • Adult - 930 JPY one-way; Child - 470 JPY one-way
  • Service is only available on Saturdays and Sundays. Scheduled departures vary by date. Please contact the resort for exact times.

  • 40 minutes
  • Paid bus service is available between Otaru Station and the resort during ski season.

Sapporo Station

Travel Distance: Approximately 55.0 km/34.18 miles

Options for getting to and from the hotel include:

Green Season Bus by Cool Star
  • 2,000 JPY; one way; same price for adults and children
  • 60 minutes
  • From May 9 - October 27, 2018, the service is available each day.

    Reservations required at:

    • English:  www.access-n.jp/summer2018/en/kankou_shuttle/detail/post_4.html#000585  
    • Japanese:  www.access-n.jp/summer2018/kankou_shuttle/detail/post_4.html#000585
Winter Season Chuo Bus
  • From Sapporo, one way: adult, 1,540 JPY; child, 770 JPY
  • Service is only available on Saturdays and Sundays. Scheduled departures vary by date. Please contact the resort for exact times.

  • 90 minutes
  • Paid bus service is available between Otaru Station and the resort during ski season.

Getting Around

By Bus

Resort Shuttle
  • Complimentary
  • Please view the time table at https://bit.ly/2GjNvZu

  • Onsite;

    A complimentary shuttle bus runs every 10 to 30 minutes between Sheraton Hokkaido Kiroro Resort and The Kiroro, a Tribute Portfolio Hotel, Hokkaido.

Note: Estimated charges, fees and schedules are not guaranteed by hotel. Driving distance may be affected by local conditions and traffic.

Parking Information

  • Self-Parking Facility (Complimentary)
Additional Information

If you require transportation assistance, or if you have any additional requests, please feel free to contact us at (81)(135) 34 7111.