• For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.


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Heavenly spa

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Heavenly Spa

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Heavenly Spa

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Heavenly Spa - Temazcal

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Heavenly Spa - Women's Relaxation Area

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Heavenly Spa

White sand beaches, the lull of the ocean, clear blue skies, and temperate sunlight—these are Cancun’s most fundamental pleasures. At The Westin Resort & Spa, Cancun, we’ve incorporated these elements into the serene atmosphere of our Heavenly Spa by Westin™. Our mission is to use all five senses to soothe the mind and body while uplifting the spirit.

Our three terrace cabanas and two beachside palapas (straw huts) let you pair your favorite spa experience with soothing sea breezes and spectacular views of turquoise waters. Also on the lagoon beach is our authentic Temazcal hut, offering the cleansing experience of a pre-Hispanic ritual detox bath, performed in an adobe sweat lodge by a shaman.

Indoors, the spa’s beautiful facilities are permeated with the calming aroma of white tea, our signature scent. Enjoy a facial, or other treatment of your choice in our six luxurious treatment alcoves. Or unwind on your own in the sauna and steam rooms or our relaxation lounges complete with Jacuzzis. In-room massages are also available for those times when you just want to cocoon.

Upon arrival you’ll be offered an energizing SuperFoodsRx™ drink snack packed with antiviral and cancer-fighting antioxidants. Then take your pick of a tremendous array of soothing services, from revitalizing facials to therapeutic body wraps to massages for any need, and much more. We’re always exploring new ways to create complementary spa experiences, so speak to the staff about our latest packages and multi-treatment offerings.

Please note that all prices listed here are in U.S. dollars, do not include gratuities, and may be subject to change. Be sure to notify the spa staff before your treatment if you are pregnant or have any health concerns.

Reservations: We encourage guests to schedule appointments in advance to ensure a preferred treatment or therapist is available. Same-day bookings and walk-in appointments are always welcome, based upon availability. All reservations must be secured with a major credit card and telephone number.

Cancellation policy: We require 24 hours’ notice for changes or cancellations. Please keep in mind that arriving late for a service may require us to shorten the length of the treatment, with full charges applied, so as not to inconvenience other guests.

Take time: Give yourself plenty of time so you can enjoy the steam, sauna, or whirlpool prior to your services. This relaxes and warms the muscles, which will aid in the therapeutic benefits of all our treatments and services. We suggest arriving 30 to 60 minutes prior to your first service. Respect yourself and others by turning off communication devices prior to entering the spa, locker rooms, fitness, and treatment areas.

Minor policy: Let your kids enjoy the Heavenly Spa experience with treatments specially designed just for them. Children must be accompanied by a parent or guardian for the duration of their visit. Minors aged 4 to 17 are not allowed to use the steam, sauna, fitness room, or Jacuzzi.

Pevonia Botanica
Special Facilities:
Six indoor treatment rooms, in addition to our outdoor massage huts, Jacuzzi, traditional Mexican Temazcal sauna and steam bath heated with volcanic rocks, plus a fully equipped fitness center.
Spa hours:
Monday - Saturday 8:00 AM - 10:00 PM; Sunday 8:00 AM - 8:00 PM
Call The Spa:
(52)(998) 848 7468

Body Treatments

This treatment combines the benefits of water lilies, aloe, and green tea extract. A phenomenal wrap decreases skin temperature and discomfort resulting from sunburn or hypersensitivity.
  • 30 minutes/73 USD
No More Pain
In this customized ritual for chronic back pain, the back, neck, and shoulders are scrubbed with a warm aromatic moor mud. The back is wrapped in a heated herbal therapy pack, then soothed with a revitalizing Shiatsu-inspired massage.
  • 60 minutes/105 USD

Massage Services

Hot Stones
Warmed black lava stones are massaged over the body, inducing an extreme state of relaxation and eliminating accumulated tension and fatigue.
  • 80 minutes/132 USD
Moonlight Romance
Share this enchanting escape with someone special: this couple’s massage inspires renewed unity. The perfect way to celebrate a special occasion or simply cherish your loving harmony.
  • 50 minutes/$220; 80 minutes/$280
Heavenly Ritual Massage
This customized signature experience combines a full-body Swedish massage with the healing power of aromatherapy. A mineral mask provides antioxidants that help counteract the effects of aging.
Sleep Well Massage
This profoundly soothing ritual helps combat physical exhaustion. The powerful techniques of foot and skull massaging and lavender essential oil will soothe the nervous system to improve relaxation and promote deeper sleep.
  • 60 minutes/105 USD
Be Well (Therapeutic)
Using medium to deep pressure, this massage combines different techniques—including shiatsu, stretching, and reflexology—to achieve a therapeutic effect and to help relieve muscular tension.
Heavenly Massage
A heated compress invites back muscles to relax before a Swedish massage. The aroma of white tea will help you feel physically rested and mentally uplifted.
  • 50 minutes/100 USD; 80 minutes/123 USD
Aromatherapy Massage
Essential oils target the senses of smell and touch to reduce both physical tension and mental stress. Diverse massage techniques are customized based on how you want to feel after the treatment.
  • 80 minutes/132 USD
Specially-designed techniques combine to stimulate and oxygenate deep muscle tissue. Some stretching, targeting specific areas, will release tensions and pain for a feeling of ease and lightness.
  • 50 minutes/$110; 80 minutes/$135
This uplifting massage focuses on the back, neck, and shoulders—areas that commonly retain the most stress and tension.
  • 25 minutes/66 USD
WestinWORKOUT® Massage Treatment
Improve your performance, endurance, and recovery time with a special deep massage and stretching, designed for an athlete’s specific needs.
  • 80 minutes/137 USD
D-Tox Massage
After a long trip, there is nothing better than a treatment that combines special massage techniques, aromatherapy, and leg brushing to remove toxins and improve circulation. Feel like new, and be ready for what is ahead.
  • 60 minutes/140 USD

Skin Care Services

Ideal for when you need a quick boost, this speedy recovery purifies, refreshes, and helps your skin maintain its natural shine. Extractions are not included.
  • 30 minutes/70 USD
Completely customized care for men that leaves the face thoroughly cleansed, deeply hydrated, and protected. This experience includes a face, neck, and scalp massage for total relaxation and skin rejuvenation.
  • 60 minutes/168 USD

Spa Packages

Experience deep levels of relaxation and serenity with a Relax massage, a Renewal facial, and Heavenly Hands and Feet.
  • 130 minutes/$220
Mom 2be
Embrace peace with this relaxing massage which will stimulate your lymphatic and circulatory system to discourage water retention.
  • 50 minutes/$100
Perfect Balance
Customize your experience with three of the following 25-minute treatments: Refresh Facial, Relax Massage, Energize Scrub, Manicure & Pedicure, Reflexology, and Face & Scalp Massage.
  • 75 minutes/166 USD


In this ancient healing technique, hands are positioned on specific areas where energetic centers or chakras are located.
  • 50 minutes/95 USD
Chakra Balance
This gentle treatment focuses on the central Chakra system, freeing the body of emotional blocks and stress-produced afflictions and allowing energy to flow. It revitalizes your immune system and reinforces an overall feeling of peace and harmony.
  • 50 minutes/80 USD
This traditional technique uses moderate to strong pressure on acupuncturing points along energy pathways to stimulate and restore balance to the body.
  • 25 minutes/50 USD; 50 minutes/100 USD; 80 minutes/135 USD
Mayan Temazcal Bath
This detoxifying pre-Hispanic ritual is performed in an adobe sweat lodge by a shaman. This incredible journey ends with a recovery period to balance and restore body, mind, and spirit.
  • Couples: 273 USD; Groups of at least five people: 114 USD per person
Mayan Princess Purification
A therapist uses aromatic incense and healing plants to purify your mind, cleanse skin, and detoxify your body. A refreshing coconut-lime body mask will be applied, along with a soothing body cream in a relaxing massage.
  • 90 minutes/145 USD