A respite in the heart of one of the world's largest cities, The Westin Tokyo offers personalized and instinctive facilities and services to meet the needs of business travelers, leisure explorers, event participants, and cuisine lovers.
We have anticipated your requests in advance and taken care of the essential details that help make your stay here relaxing. From a treatment at our award-winning Le Spa Parisien to fitness routines in our WestinWORKOUT® Fitness Studio. Additionally, guests of our Westin Executive Club level rooms and suites are treated to excellent benefits that show our understanding of your needs and help to make your stay relaxing and enjoyable, while our Concierge ensures a smooth and productive transition to making Tokyo your temporary yet comfortable base.
Our friendly, English-speaking Concierge is an invaluable resource with associates who are eager to serve you. We are proud to offer Service Express®, Westin's one-stop program in which the push of a single button from your guest room phone brings you seamless service, whatever your need.
Some of the services and facilities listed may not be available on a 24-hour basis or without advance request. Fees on certain facilities/services may apply.
Our impressive amenities and services make a healthy and productive stay in Tokyo an enjoyable experience for the business traveler, couple or family. A multilingual staff is at your service at our front desk 24 hours a day to assist you with any requests or questions you may have. We offer 24-hour security on the premises, as well as luggage storage and laundry/valet service so that you can pack lightly and renew your wardrobe during your stay.
Unmatched for the convenience it provides our guests, the push of the Service Express® button enables you to avail yourself of our services or additional amenities at any time. As the needs of traveling parents are diverse, we hope our host of essential Westin® Kids Club Amenities ensures pleasant travels for everyone.
Free internet is available to all SPG Members when booking on Starwood websites, mobile sites and SPG apps. Benefits vary by membership level.
Wireless High Speed Internet Access in Guest Rooms
Fees are on a 24-hour basis beginning at the first log-in and include access in our lobby.
Starwood Preferred Guests (SPG) Platinum enjoy complimentary access throughout the hotel.
Fee: 1500.0 JPY per day
Wireless High Speed Internet Access in Executive Club Lounge
Guests of our Westin Executive Club Rooms can visit the Westin Executive Club Lounge for wireless High Speed Internet Access.
Fee: 0.0 JPY per day
Wireless High Speed Internet Access in Public Areas
Guests who purchase High Speed Internet Access for their guest rooms also receive access in our lobby and Basement 1 and 2 banquet floors. Platinum and Gold Starwood Preferred Guests (SPG) enjoy complimentary access throughout the hotel.
For prepaid arrangements, please contact the concierge located on the first floor. If 24-hour access is not required, you may purchase 30 minutes of access for JPY 1,000 or 2 hours of access for JPY 2,000.
Fee: 3000.0 JPY per day
This hotel is committed to making our facilities, amenities and services accessible to guests with disabilities.
Accessible Public Spaces
Service animals welcome
Accessible route from public entrance to registration
Accessible route from public entrance to guest rooms
Accessible route from public entrance to business center
Clarifying Note: certain areas of the hotel are not fully accessible to guests with disabilities.
Accessible route from public entrance to swimming pool
We will attempt to make reasonable modifications to our policies, practices, or procedures for guests with disabilities in order to provide them with access to the facilities and services our hotel has to offer.
Questions about the accessible facilities and services offered should be directed to the hotel at (81)(3) 5423 7000.
Energy & Water Conservation:
High-efficiency lighting in guestrooms
High-efficiency lighting in public areas
Water conserving fixtures
Regular preventive maintenance
Make A Green Choice program rewards guests for choosing to conserve natural resources in their guest room.
Please note that some of the sustainability initiatives listed may be in process of being implemented and may not be available in some areas of the facility.
WestinWORKOUT® Gear Lending Program
Westin and New Balance® now offer shoes and athletic wear to use during your stay so you can pack lighter or workout on a whim. All gear is provided fresh and clean, and the socks are yours to keep. A nominal fee applies.