Westin Guest Experiences
Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly Bed® and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoods breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.
Weekends last longer at Westin with late checkout on Sunday. Availability may vary.
Alcoholic beverage service is restricted to those 21 years or older with valid identification.
Age Requirement Policy
Guests must be 21 years or older with photo identification to reserve a room and/or check in.
Check Cashing Policy
Check cashing services are available to guests who present valid identification. There is a limit of $100 per day.
Early Departure Policy
Guests who check out of the hotel prior to the scheduled departure date will be charged a penalty of one night’s room rate and tax.
Gift Certificate Acceptance Policy
Gift certificates can be redeemed by contacting the hotel reservation department directly. Gift certificates specific to other properties will not be accepted.
Package Handling Policy
There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.
Dogs up to 40 pounds are allowed. Acceptance of any other pet is at the hotel’s discretion and must be discussed with the General Manager. Guests are required to sign a waiver form at check-in.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Direct Bill Payment Policy
Direct billing requests must go through the hotel’s Accounting department.
The Westin Copley Place, Boston is a 100% non-smoking hotel.
Tax Exempt Policy
Please contact the Hotel Financial Department directly for all tax exemption inquiries.
Voucher Acceptance Policy
Vouchers are accepted based upon availability. Please contact in-house reservations for assistance with booking.