The Westin Edmonton Announcements

Special Conditions

Street Closures: April 1 – June 15, 2016

From April 1 to June 15, 2016, the City of Edmonton will be closing 99th Street between Jasper Avenue and 101a Avenue to conduct construction for the City Light Rail Transit System. Please expect a detour delay when departing the hotel or when utilizing our self-parking option. Please contact the hotel for further information.

Hotel Policies

3:00 PM     12:00 PM

Weekends last longer at Westin with late checkout on Sunday. Availability may vary.

Alcohol Policy

Alcoholic beverage service is restricted to ages 18 or older with proper identification.

Age Requirement Policy

Guests must be 18 years or older and present valid photo identification to reserve a room.

Check Cashing Policy

Check cashing services are not available.

Connecting Room Policy

Connecting rooms are available but not guaranteed. Please submit requests at the time of reservation.

Early Departure Policy

An early departure fee of 75 CAD may be charged to guests departing prior to their scheduled departure date.

Extra Bedding Policy

Rollaway beds are available on a request-only basis for rooms with a king-size bed and cannot be confirmed prior to check-in. The charge for a rollaway bed is 25 CAD.

Cribs may be requested at no additional charge. The hotel does not provide blankets, bumpers, or pillows with our cribs. Guests must bring their own crib bedding.

Gift Certificates Policy

Reservations using gift certificates or vouchers are based on availability. Please contact the hotel directly to make these arrangements.

ID Requirement

Photo identification must be presented at check-in.

Late Checkout Policy

A fee of 75 CAD will be charged to guests checking out between 2pm and 6pm. Guests checking out after 6pm will be charged an additional night's room and fees.

Package Handling Policy

There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.

Pet Policy

We welcome dogs and cats at the hotel, provided they are not left alone in the guest room. All pet owners must sign a waiver. There is no pet fee, but a damage deposit may be required. The maximum weight per pet is 80 pounds.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. If a debit card was provided as payment, a cash refund will be provided for funds held in excess of the amount actually incurred and charged.

Payment Policy

A valid credit card is required at check-in for the payment of room, tax, and incidentals. Guests paying with cash or a debit card will be asked to pay full accommodation rates plus 200 CAD for incidentals. The unused portion will be refunded at departure.

For payment arrangements to a third party credit card, please contact the hotel's accounting department at least 72 hours prior to the guest's arrival. If calling after hours, please contact the manager on duty.

Smoking Policy

In keeping with our Breathe Westin® initiative, all guest rooms and public spaces are 100% non-smoking. Smoking in the hotel will result in a 200 CAD fee.

Waitlist Policy

Hotel does offer a waitlist. Please contact the hotel directly to be placed on the waitlist.