The Westin Bund Center, Shanghai Announcements

Hotel Policies

2:00 PM     12:00 PM

Check Acceptance Policy

Corporate and personal checks are not accepted.

Currency Fluctuations

Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.

Early Departure Policy

Early departures will incur a fee equivalent to one night's charge at the best available rate for the day.

Extra Bedding Policy

One extra bed can be added to any of the suites and select guest rooms. The charge is 230 CNY per night per bed.

Family Plan Policy

Room rates include the accommodation of children (12 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.

Late Checkout Policy

If late checkout is before 6pm, guests will be charged half of the best available rate for the day; if after 6pm, the charge is one night at the best available rate for the day.

Occupancy Policy

The maximum occupancy per room is three adults or 2 adults and 2 children.

Pet Policy

Due to local regulations, pets are not allowed in the hotel. Service animals are allowed.

Payment Policy

Third party payment is accepted. The guest must complete a third party payment authorization form and send it back to the hotel with front and back copy of the credit card before arrival.

Bank transfers are also accepted. Please contact the hotel directly for transfer details before sending funds. The bank transfer funds must be received at least 5 days before guest's arrival. In the event funds are not received by the hotel, the guest will have to settle the bill.

Visa/Passport Policy

All foreign guests must have a visa for China upon check-in. Please contact your travel agency for more information.