The Westin Gurgaon, New Delhi Announcements & Policies


Westin Guest Experiences

Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly® Bed and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoodsRx™ breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.

Hotel Policies

2:00 PM     12:00 PM

Age Requirement Policy

The minimum age for individual hotel stay and registration is 18 years old. Individuals under 18 years of age must be accompanied by an adult.

Check Acceptance Policy

We do not accept personal checks for payment towards guest rooms or other charges.

Credit Card Policy

All major credit cards are accepted. However, we do not offer cash advances on credit cards.

Currency Fluctuations

Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.

Early Departure Policy

Guests may change their departure date prior to arrival or upon check-in if the rate plan permits. An early departure fee may be imposed on guests departing prior to their scheduled departure date that is confirmed at check-in.

Early Arrival Policy

Our check-in time is 2pm. Early check-ins are subject to availability. A charge of 600 INR plus tax, per hour will be charged for check-ins before 2pm.

Extra Bedding Policy

A single rollaway bed can be added to any of our guest rooms for 1500 INR.

Family Plan Policy

Children who are 6 or younger sleep for free in the existing bedding of a room shared with a paying adult. Maximum of 2 children under the age of 12 for existing bedding allowed per room without incurring additional charges. Charges apply for extra children between 6 and 12 years old. Children aged 12 and over will be charged as adults. For two or more children in a room, an extra bed is required. Rollaways, child rollaways and cribs may incur extra charges. 

ID Requirement

According to government regulations, all guests above the age of 18 years of age staying at the hotel must carry a valid Government issued photo identification.

The proofs of identification accepted for Indian citizens are Driver's License, Voter's Card, Passport, Ration Card. Note: PAN Cards will not be accepted as a valid ID card.

Guests (including minors) who are foreign nationals must present a valid passport and visa. Without valid ID the guest will not be allowed to check in.

Late Checkout Policy

Late checkouts are subject to availability. A charge of 600 INR plus tax, per hour will be charged for checkouts after 12pm.

Meeting Room Policy

A 10% service charge applies to all meeting room billing.

Pet Policy

Pets are regrettably not allowed in the hotel.

Restaurant Policy

A 10% service charge applies to all restaurant billing.

Smoking Policy

Smoking is permitted only in designated smoking areas in public spaces or in smoking rooms on designated floors.